Security Culture Project Support Officer

NSW Department of Planning, Housing and Infrastructure; Parramatta; Hybrid; AUD 87,000 - 95,000; Full time

Job summary

NSW Department of Planning, Housing and Infrastructure (DPHI) is seeking a Security Culture Project Support Officer to help strengthen cyber security behaviours across NSW. You will coordinate awareness campaigns, support training activities and craft engaging communications that inform thousands of staff about cyber risks and safe practices.

Reporting to the Security Culture and Awareness team, you’ll bring curiosity, transferable skills and a learning mindset to build positive relationships,

Qualifications

• Curiosity and willingness to learn.
• Strong communication skills for clear content across audiences.
• Ability to build relationships across teams and stakeholders.
• Solid organizational skills with attention to detail and prioritisation.
• Proactive approach to identifying issues and suggesting improvements.
• Comfort using digital tools and technology to work efficiently.
• Customer-focused mindset and delivering quality outcomes.
• Experience in communications, stakeholder engagement, project support or training coordination.

Responsibilities

• Coordinate awareness campaigns and training activities.
• Create engaging communications and resources to promote cyber security awareness.
• Contribute to projects strengthening cyber security behaviours across the department.
• Support planning and delivery of security culture initiatives.

Skills

Curiosity

Communication

Relationship building

Organization

Proactivity

Digital tools

Customer focus

Stakeholder engagement

Training coordination

Project support

Learning mindset

Job description

• Help build a cyber-aware culture that supports thousands of people across NSW
• Temporary (up to 30 Jun 2028) full-time opportunity
• Office location based in Parramatta, Orange & Newcastle with flexible working supported
• Salary relative to experience, and ranges from $87,199 to $95,482 + super

In this role you will

Every day, thousands of people across the Department rely on technology to deliver services that support communities across NSW. As a Security Culture Project Support Officer, you'll help create a workplace where people understand cyber risks, feel confident making safe decisions, and know how to protect the information and systems we all depend on.

Working with our Security Culture and Awareness team, you'll help coordinate awareness campaigns, support training activities, create engaging communications and contribute to projects that help strengthen cyber security behaviours across the Department. It's a role where your organisation, creativity and people skills can make a genuine difference.

Read the role description for more detail: Security Culture Project Support Officer.

About you

You don’t need a cyber security background to apply. We’re looking for people with curiosity, transferable skills and a passion for learning.

• A genuine interest in helping people learn, engage and adopt new ways of working
• Strong communication skills, with the ability to create clear and engaging content for different audiences
• The ability to build positive relationships and work collaboratively with people across a range of teams
• Sound organisational skills and the ability to manage competing priorities while maintaining attention to detail
• A proactive approach to identifying issues, suggesting improvements and supporting practical solutions
• Confidence using digital tools, systems and technology to work efficiently and effectively
• A willingness to learn, seek feedback and continuously develop your skills
• A customer-focused mindset and commitment to delivering quality outcomes
• Experience in communications, stakeholder engagement, project support, training coordination or related activities

About us

At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.

Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you’ll help shape lives and communities across NSW while growing your own career, supported by flexible work options, impactful projects and a collaborative, diverse team. As a high-performing and inclusive organisation that reflects the communities we serve, we value your lived experience and cultural knowledge, and we are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.

For more information about the role, please contact Liz Fyfe (Manager Security Culture and Awareness) at [e-mail].

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [e-mail] or [phone] - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.

Applications close 11:55 PM, Wednesday, 11 November 2026.