Cyber Security Officer

NSW Department of Customer Service; Bathurst; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible working

Career development

Work-life balance

Leave entitlements

Job summary

NSW Department of Customer Service in Bathurst is seeking Cyber Security Officers to join the Cyber Technical Centre. The role focuses on vulnerability scanning, reporting, and risk assessment to support government systems.

Based in Bathurst, attendance in the office at least three days per week is required. Flexible working arrangements may be available under the DCS policy, with hybrid working conditions and 50% office presence.

Qualifications

• Experience with vulnerability scanning tools and producing high-quality technical reports.
• Understanding cyber security vulnerabilities, risks and remediation approaches.
• Experience managing competing priorities and delivering quality outcomes within timeframes.
• Ability to analyse large volumes of technical information and produce clear, concise reports.
• Strong analytical and problem-solving skills.
• Commitment to continuous learning and staying updated with cyber threats and technologies.
• Basic knowledge of Information Security principles.
• Australian Citizenship and ability to obtain Baseline National Security Clearance and police check.

Responsibilities

• Perform scheduled and targeted vulnerability and security scans across NSW Government infrastructure.
• Analyse scan results and provide timely, actionable reports to stakeholders.
• Assess vulnerabilities, CVEs and cyber threats to determine potential exposure across government systems.
• Interpret and analyse technical data to produce reports, visualisations and recommendations.
• Collect, document and maintain information relating to systems, assets and architectures.
• Provide administrative and operational support to meet team objectives.
• Maintain accurate records and databases in accordance with policies.
• Participate in penetration testing activities and support senior testers.
• Ensure the security and integrity of tools, systems and information used by the team.
• Stay current with evolving cyber security threats and industry developments.

Skills

Vulnerability scanning

Technical reporting

Analytical thinking

Tools

Nessus

Job description

NSW Department of Customer Service – Bathurst NSW

• Clerk Grade 5/6 - Salary $102,936 to $113,579 plus superannuation and annual leave leading.
• Bathurst location - hybrid working conditions and a 50% office presence required. Flexible working arrangements may be available in line with the DCS Flexible Working Policy.

About the role

Cyber Security NSW is seeking Cyber Security Officers to join our Cyber Technical Centre in Bathurst.

This is an excellent opportunity for candidates with a genuine passion for cyber security and experience working in a technical IT environment who are looking to build and grow their cyber security career in regional NSW.

Based in Bathurst, this role requires attendance in the office at least three days per week. Due to the nature of the work, a willingness to work flexibly in response to cyber security incidents and events is essential.

Key Accountabilities

• Perform scheduled and targeted vulnerability and security scans across authorised NSW Government infrastructure.
• Analyse scan results and provide timely, actionable reports to stakeholders.
• Assess vulnerabilities, CVEs and cyber threats to determine potential exposure across government systems.
• Interpret and analyse technical data to produce reports, visualisations and recommendations that support informed decision-making and risk reduction.
• Collect, document and maintain information relating to systems, assets and architectures.
• Provide administrative and operational support to meet team objectives.
• Maintain accurate records and databases in accordance with established processes and policies.
• Participate in penetration testing activities and support senior penetration testers.
• Ensure the security and integrity of tools, systems and information used by the team.
• Stay current with emerging cyber security threats, vulnerabilities, exploits and industry developments.

About you

We're interested in candidates who can demonstrate:

• Experience using vulnerability scanning tools and producing high-quality technical reports.
• An understanding of cyber security vulnerabilities, associated risks and remediation approaches.
• Experience managing competing priorities and delivering quality outcomes within agreed timeframes.
• The ability to analyse large volumes of technical information and produce clear, accurate and concise reports.
• Strong analytical and problem-solving skills.
• A commitment to continuous learning and staying up to date with evolving cyber security threats and technologies.
• Sound knowledge of introductory Information Security and/or Cyber Security principles and concepts
• An Australian Citizen including the ability to obtain and maintain a Baseline National Security Clearance and undergo a police check

To learn more about the role please review the Role Description or contact the Hiring Manager Bayden Allen at ************@cyber.nsw.gov.au

Why work for Cyber NSW?

• Flexible working: We offer a broad range of flexible working arrangements.
• Career development: Ongoing learning and development opportunities through expert-led sessions, online training and professional development opportunities.
• Work-life balance: Flex time accrual for extra hours worked (for non-Exec roles) based on a 35-hour work week.
• Wellbeing support: Access to employee assistance programs, including EAP, Fitness Passport, and wellbeing initiatives.
• Inclusive culture: Staff led Employee Resource Groups (ERGs) including DCS Pride, Young Professionals Network and more.
• Leave entitlements: Four weeks annual leave and paid sick leave, carer's leave, and long service leave.

About the team

Cyber Security Defence & Capability (CDC) provides safeguarding measures to strengthen cyber security across the NSW Government. CDC delivers plans for cyber incident recovery and response, develops bespoke intelligence of the cyber landscape and issues alerts for vulnerabilities impacting systems used by NSW Government agencies.

Cyber Security NSW provides centralised services and all-of-government leadership to drive a cyber-resilient NSW Government that can safeguard the confidentiality, integrity and availability of government systems, services and data for NSW communities.

Cyber Security NSW is an all-of-government function located within Digital NSW in the Department of Customer Service. Learn more about Our Vision and Cyber Security NSW.

ID Support NSW is a nation-leading business unit in Cyber Security NSW that delivery public-facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response. With recent data breaches and increasing fraud, identity resilience is key to preventing misuse. Learn more about ID Support NSW and help shape how identities are protected and remediated in NSW.

Salary Grade 5/6, with the base salary for this role starting at $102,936 base plus superannuation

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday 9 November 2026 @ 11:59PM

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8*** or *************@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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