Security and Safety Officer

Department of Justice and Community Safety VIC; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Superannuation

Job summary

Department of Justice and Community Safety VIC – Melbourne VIC is seeking a Security and Safety Officer to support Recruitment Operations. You will assist with screening and pre-employment checks for prospective employees and provide administrative and customer-service support to hiring managers, candidates and other stakeholders.

This fixed-term, full-time role runs until 30 June 2027, with a salary range of AUD 81,496 to 98,955 per year plus super.

Qualifications

• Experience providing admin support and customer service in a large/complex organisation, handling sensitive information.
• Experience using e-recruitment systems to advertise vacancies and manage candidates.
• Ability to work in a fast-paced environment with high-volume processing.

Responsibilities

• Coordinate the processing of criminal history and pre-employment checks for prospective employees.
• Provide high-quality customer service and administrative support to stakeholders.
• Respond efficiently to enquiries via phone, email or written correspondence in a professional manner.

Skills

Administrative support

Customer service

e-recruitment systems

HR policies

high-volume processing

Job description

Department of Justice and Community Safety VIC – Melbourne VIC

• Coordinate the processing of criminal history and other relevant pre-employment checks of prospective employees
• Provide high quality customer service and administrative support to stakeholders
• Fixed-term until 30 June 2027, full-time role earning $81,496 - $98,955 per year, plus super

About us

The Recruitment Services branch within People, Safety and Culture provides expert advice and support to the department on all recruitment related matters, including attraction, selection, redeployment and other recruitment and retention practices. Working within the department's vision for a justice and community safety system that works together to build a safer, fairer, and stronger Victoria, Recruitment Services delivers consultative, progressive, innovative, fair, and ethical recruitment solutions.

What you will do

The Security and Safety Officer is part of the Recruitment Operations team and provides administrative and customer service support to hiring managers, candidates, and other stakeholders on a wide range of security and safety screening related matters. This role reports to the Assistant Manager, Pre-Employment Screening.

In this role, you will:

• coordinate the processing of criminal history and other relevant pre-employment checks of prospective employees for high-risk roles, including coordinating the Victoria Police fingerprinting process for candidates requiring a National Police Certificate, explaining the pre-employment security check process to hiring managers and candidates and conducting follow up calls with candidates to obtain additional information as required
• provide high-quality customer service and administrative support to internal and external stakeholders on a range of security and safety related matters
• respond efficiently to enquiries received via the phone, electronically or in writing in a professional, courteous manner.

About you

As our ideal candidate, you will possess:

• experience in providing administrative support and customer service, ideally within a large or complex organisation, and in working with sensitive and confidential information
• experience in the use of e-recruitment systems to advertise vacancies and manage candidates, and in providing advice on HR policies and processes
• the ability to work in a fast paced and dynamic environment with high volume processing activity.

If you have any further questions, feel free to email Xanthy Taylor at *************@justice.vic.gov.au

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.