Security and Safety Officer

Department of Justice and Community Safety; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

The Department of Justice and Community Safety in Melbourne seeks a Security and Safety Officer to join the Recruitment Operations team, supporting hiring managers, candidates and stakeholders on security and safety screening matters. You will coordinate criminal history checks, including fingerprinting for National Police Certificates, provide admin support, and handle inquiries professionally.

It is a fixed-term, full-time role ending 30 June 2027 with a salary of AU$81,496–AU$98,955 plus

Qualifications

• Experience in providing administrative support and customer service within a large or complex organisation.
• Experience using e-recruitment systems to advertise vacancies and manage candidates; knowledge of HR policies and processes.

Responsibilities

• Coordinate the processing of criminal history and other pre-employment checks for prospective employees.
• Provide high-quality customer service and administrative support to internal and external stakeholders on security and safety matters.
• Respond efficiently to enquiries received via phone, email or written correspondence in a professional manner.

Skills

Administrative support

Customer service

HR policies and processes

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DJ9570NOV26

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We're proud of the important work we do across Victoria. Want to be part of it?

• Coordinate the processing of criminal history and other relevant pre-employment checks of prospective employees
• Provide high quality customer service and administrative support to stakeholders
• Fixed-term until 30 June 2027, full-time role earning $81,496 - $98,955 per year, plus super

About us

The Recruitment Services branch within People, Safety and Culture provides expert advice and support to the department on all recruitment related matters, including attraction, selection, redeployment and other recruitment and retention practices. Working within the department's vision for a justice and community safety system that works together to build a safer, fairer, and stronger Victoria, Recruitment Services delivers consultative, progressive, innovative, fair, and ethical recruitment solutions.

What you will do

The Security and Safety Officer is part of the Recruitment Operations team and provides administrative and customer service support to hiring managers, candidates, and other stakeholders on a wide range of security and safety screening related matters. This role reports to the Assistant Manager, Pre-Employment Screening.

In this role, you will:

• coordinate the processing of criminal history and other relevant pre-employment checks of prospective employees for high-risk roles, including coordinating the Victoria Police fingerprinting process for candidates requiring a National Police Certificate, explaining the pre-employment security check process to hiring managers and candidates and conducting follow up calls with candidates to obtain additional information as required
• provide high-quality customer service and administrative support to internal and external stakeholders on a range of security and safety related matters
• respond efficiently to enquiries received via the phone, electronically or in writing in a professional, courteous manner.

About you

As our ideal candidate, you will possess:

• experience in providing administrative support and customer service, ideally within a large or complex organisation, and in working with sensitive and confidential information
• experience in the use of e-recruitment systems to advertise vacancies and manage candidates, and in providing advice on HR policies and processes
• the ability to work in a fast paced and dynamic environment with high volume processing activity.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Tuesday 24 November 2026 at 11.59pm