Seasonal Customer Service Pro — 50% Staff Discount

Adair's External Company; Melbourne; Sur place; AUD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

50% off full-price styles discount

15% off sale items

Free shipping

Exclusive sample sales

EAP support

Adairs Academy access

Résumé du poste

Adairs is recruiting for casual Customer Service Advisors to support our peak retail period from our Chadstone operations centre. You’ll handle inquiries via phone, email, live chat, and social media, ensuring timely solutions for orders, deliveries, and returns.

You’ll join a friendly team, coordinating with stores and delivery partners while delivering exceptional service during the busiest trading season. Availability Monday-Friday and some weekends is required.

Qualifications

• Experience in customer service, retail or contact centre.
• Strong communication and problem-solving skills.
• Availability to work Monday-Friday and some weekends.
• Genuine passion for helping people.

Responsabilités

• Assisting customers with enquiries on orders, products, deliveries, and returns
• Coordinating with delivery partners to resolve issues quickly and effectively
• Providing support to our stores and internal teams
• Completing admin and ad hoc tasks to keep things running smoothly

Connaissances

Customer focus

Communication skills

Problem-solving

Customer service experience

Team-oriented and adaptable

Description du poste

Adairs is recruiting for casual Customer Service Advisors to support our peak retail period from our Chadstone operations centre. You’ll handle inquiries via phone, email, live chat, and social media, ensuring timely solutions for orders, deliveries, and returns.

You’ll join a friendly team, coordinating with stores and delivery partners while delivering exceptional service during the busiest trading season. Availability Monday-Friday and some weekends is required.