Seasonal Customer Service Agent — Wine Enthusiast (Temp)

Naked Wines; Manly; On-site; AUD 49,500 - 60,500; Part time

Benefits offered by this job

Competitive Salary

Performance-based bonus

Holiday allowance

Training and development funding

Job summary

A global consumer goods company is seeking a Customer Service Representative to assist customers during the Christmas period. This temporary role, based in Manly, involves resolving inquiries and maintaining customer records. You should have excellent communication skills and previous customer service experience. Passion for wine is a plus. The role offers a salary of A$55,000 per year and various benefits, including a performance-based bonus.

Qualifications

• Experience in a customer service role, preferably in consumer goods.
• Excellent verbal and written communication skills.
• Ability to handle difficult situations with empathy.

Responsibilities

• Serve as the primary contact for customer inquiries.
• Assist customers with orders and resolve issues.
• Maintain accurate customer records.

Skills

Previous customer service experience

Communication skills

Problem-solving skills

Multitasking ability

Detail-oriented

Proficiency in customer service software

Organizational skills

Passion for wine

Job description

A global consumer goods company is seeking a Customer Service Representative to assist customers during the Christmas period. This temporary role, based in Manly, involves resolving inquiries and maintaining customer records. You should have excellent communication skills and previous customer service experience. Passion for wine is a plus. The role offers a salary of A$55,000 per year and various benefits, including a performance-based bonus.