Wine, Beer & Spirits Specialist — Customer Experience

BWS; Sydney; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Exclusive staff discount

Endeavour Wellbeing support

Career growth within Endeavour Group

Job summary

BWS is hiring a Team Member in Sydney to help create memorable experiences for customers across drinks categories. You’ll engage with customers, share your passion for our products and uphold responsible service of alcohol in a fast-paced retail environment.

As part of the Endeavour Group, you’ll enjoy exclusive discount benefits, opportunities to grow within the network, and a fun, inclusive team culture. Your flexibility to work across days, evenings and weekends is valued.

Qualifications

• Ability to engage with customers confidently and authentically.
• Availability across the day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Interest in learning and expanding product knowledge.
• Willing to grow within the business.

Responsibilities

• Engage with customers by sharing passion for products and create memorable moments.
• Advocate for loyalty programs and inform customers about benefits.
• Ensure stock on shelves for best choice.
• Maintain a safe and clean environment for customers and teammates.
• Uphold alcohol service guidelines.
• Be yourself and bring energy to the role.

Skills

Customer service

Communication

Stock management

Teamwork

Job description

BWS is hiring a Team Member in Sydney to help create memorable experiences for customers across drinks categories. You’ll engage with customers, share your passion for our products and uphold responsible service of alcohol in a fast-paced retail environment.

As part of the Endeavour Group, you’ll enjoy exclusive discount benefits, opportunities to grow within the network, and a fun, inclusive team culture. Your flexibility to work across days, evenings and weekends is valued.