Seasonal Casual - Gold Coast

T2; Gold Coast City; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

50% staff discount

Endless cups of tea

Employee Assistance Program (EAP)

Sales incentives and recognition

Job summary

T2 Tea is seeking a seasonal casual team member to join its immersive tea experience on the Gold Coast. Provide world-class customer service and connect with customers over the perfect brew during the busy holiday period.

This fixed-term casual role runs from 11 November 2026 until 19 January 2027. You’ll grow product knowledge, assist with stock, support visual merchandising, and contribute to a safe store environment while enjoying staff discounts and a collaborative team culture.

Qualifications

• Customer-focused approach and strong communication.
• Ability to work in a fast-paced retail environment.
• Self-motivated with a willingness to learn on the job.
• Previous customer service or retail experience is advantageous.

Responsibilities

• Provide world-class customer service experience to every customer.
• Continually expand product knowledge and become a tea and brewing expert.
• Manage high stock volumes and undertake visual merchandising to standards.
• Follow safety policies and procedures to protect health and safety.

Skills

Customer service

Retail experience

Self-motivated

Eager to learn

Job description

Looking for a role that fills your cup? Good news, T2 Tea is looking for a seasonal casual to join its passionate team.

This isn’t just retail. It’s an immersive tea experience. If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

About Us

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

Please note these are fixed-term casual roles from 11 November 2026 until 19 January 2027 to cover the busy holiday period.

About the role

• Provide world-class customer service experience to every customer.
• Continually expand your knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to provided standards.
• Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.

About you

• Acts with customer in mind.
• Ready to work in a busy and fast-paced environment.
• Self-motivated and ready to learn.
• Previous customer service or retail experience advantageous.

Life at T2

• 50% discount to spoil yourself.
• Enjoy endless cups of tea.
• Employee Assistance Program (EAP).
• Sales incentives and recognition programs.

Life at T2

• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our team's contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose-aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

About the application process

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.