Seasonal Bathhouse Host - Wellness Guest Experience

Soak Bathhouse; Melbourne; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Communal facilities access

Job summary

Soak Bathhouse in Melbourne’s South Yarra is seeking a friendly Bathhouse Host/Attendant for the Christmas period. This casual role covers weekday and weekend shifts, with responsibilities including guest greeting, check-in, bookings, and providing exceptional service in a wellness-focused environment.

You will help maintain a pristine, welcoming space, assist with inquiries, and support daily operations while adhering to safety protocols.

Qualifications

• Excellent interpersonal and communication skills.
• Strong attention to detail and organisational abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Demonstrated commitment to providing exceptional customer service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Current First Aid and CPR certification.

Responsibilities

• Warmly greet guests on arrival and provide assistance as needed.
• Manage the check-in process with accuracy and promptness.
• Facilitate bookings and reservations via phone, email and in person.
• Address guest inquiries promptly and courteously.
• Maintain cleanliness and organisation of the bathhouse.
• Adhere to WHS regulations and protocols for guest and staff safety.
• Support the overall operation with other duties as assigned.

Skills

Interpersonal skills

Customer service

Organisation

Multitasking

Flexibility

Tools

Scheduling software

Job description

Soak Bathhouse in Melbourne’s South Yarra is seeking a friendly Bathhouse Host/Attendant for the Christmas period. This casual role covers weekday and weekend shifts, with responsibilities including guest greeting, check-in, bookings, and providing exceptional service in a wellness-focused environment.

You will help maintain a pristine, welcoming space, assist with inquiries, and support daily operations while adhering to safety protocols.