Sea Logistics Business Development Manager

Kuehne Nagel; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Parental leave

Learning and development

Novated leasing

Employee discounts

Job summary

Kuehne+Nagel Brisbane seeks a Sea Logistics Sales Representative who turns opportunities into partnerships. You’ll listen to customers, understand their challenges, and build supply chain solutions that support growth with reliability and trust across the global network.

You’ll own the sales pipeline, collaborate with Customer Care and Pricing teams, monitor the market, and focus on satisfaction, retention and reactivation through proactive service delivery.

Qualifications

• Experience in logistics or supply chain operations, preferably international freight forwarding.
• Strong communication and problem-solving skills with a customer-centric mindset.
• Ability to collaborate across multiple teams and functions.
• Proactive, solutions-focused approach to optimise customer experience.
• Clear and confident communication with stakeholders at all levels.

Responsibilities

• Drive growth: Own, monitor, and lead all sales activities, nurturing prospects through the pipeline to close profitable and sustainable deals.
• Collaborate closely: Align with Customer Care Location Managers, Pricing, and Sea Logistics Business Development teams to ensure competitive and strategic decisions.
• Know the market: Monitor competition, gather marketplace intelligence, and adapt strategies to stay ahead.
• Champion customers: Report feedback, support resolutions, and ensure smooth onboarding in collaboration with colleagues in the Customer Care unit.
• Keep records precise: Maintain and update customer information in internal systems, ensuring accuracy and relevance.
• Engage and retain: Focus on satisfaction, retention, and reactivation through high-quality service delivery.

Skills

Logistics

Sales

Customer management

Analytical thinking

Team collaboration

Tools

CRM systems

MS Excel

Job description

Sea Logistics Business Development Manager

Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.

At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Recognised as a Great Place to Work for multiple years, we are committed to creating an environment where innovation meets opportunity, and where your career can make a real difference.

The Role

Behind every container; whether it’s a full load crossing oceans or a smaller shipment connecting businesses;lies an opportunity. As a Sea Logistics Sales Representative, you’ll be the one turning opportunities into partnerships.

This role is about more than closing deals. It’s about listening to customers, understanding their challenges, and building solutions that help their businesses grow. You’ll be the connector between small and medium enterprises and the global supply chain, ensuring every engagement tells a story of trust, reliability, and shared success.

Responsibilities

• Drive growth: Own, monitor, and lead all sales activities, nurturing prospects through the pipeline to close profitable and sustainable deals.
• Collaborate closely: Align with Customer Care Location Managers, Pricing, and Sea Logistics Business Development teams to ensure competitive and strategic decisions.
• Know the market: Monitor competition, gather marketplace intelligence, and adapt strategies to stay ahead.
• Champion customers: Report feedback, support resolutions, and ensure smooth onboarding in collaboration with colleagues in the Customer Care unit.
• Keep records precise: Maintain and update customer information in internal systems, ensuring accuracy and relevance.
• Engage and retain: Focus on satisfaction, retention, and reactivation through high-quality service delivery.
• Stay flexible: Undertake additional tasks as required by management and ensure readiness for customer needs.

Requirements

• Prior experience in logistics or supply chain operations, preferably in international freight forwarding
• Decision-making and analytical problem-solving capabilities
• Basic understanding of financial principles and commercial decision-making
• Strong collaboration skills and team-oriented mindset
• Expertise in customer management, ensuring engagement and satisfaction throughout the lifecycle
• Clear and confident communication skills
• Highly customer-oriented mindset, focused on delivering solutions that meet evolving needs
• Openness to change and continuous improvement
• Proactive, solutions-focused approach to optimise customer experience

Why join Kuehne+Nagel?

At Kuehne+Nagel, you’ll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and flexible workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.

Along with a competitive remuneration package, our benefits include:

• Flexible work arrangements to support work-life balance
• Inclusive paid parental leave for all parents
• Career development through extensive learning and development opportunities
• Novated leasing and EV car subscription options
• Employee discounts, rewards and recognition programs
• Charity and volunteering opportunities to give back to the community
• A collaborative culture with the strength of a global network