Sales Development Representative – Upsell – Remote
Job Description
Kickstart your sales career: $75k base, $132,000 OTE uncapped, 140%+ achievable.
As an Inbound Sales Development Representative, you’ll be working with our ANZ sales team under the guidance of a Sales Development Manager and will be instrumental in shaping and driving a surge in qualified leads and opportunities, contributing directly to our bold goal of transforming workforce management at Employment Hero. Through strategic prospecting, engaging communication, and strong relationship-building, you’ll empower businesses to thrive and employees to excel with our innovative solutions. This role must be based in Australia.
Key Focus Areas
- Qualify and Convert Inbound Leads – Efficiently assess and qualify inbound leads to ensure they meet ideal customer profiles, then book high‑quality meetings for the sales team.
- Activity Targets – Consistently generate a set number of qualified opportunities per month, contributing to overall revenue and sales growth.
- Fast & Effective Lead Response Time – Engage with inbound leads promptly to maximize conversion rates.
- CRM Accuracy & Data Management – Maintain up‑to‑date and accurate records of lead interactions and progress in the CRM to support sales forecasting and decision‑making.
Responsibilities
- Initiate contact with potential customers through inbound inquiries to source new sales opportunities.
- Conduct discovery calls to effectively understand customer needs and requirements.
- Route promising opportunities to the appropriate Account Executives for further development and closure.
- Conduct thorough account research, identify key decision‑makers, and generate interest in our offerings.
- Maintain and grow your prospect database within your assigned segment.
- Collaborate on delivering engaging online demos to prospects as needed.
Requirements
- Proven experience in high‑volume inbound sales (B2B).
- Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach.
- A track record of consistently exceeding targets.
- Strong phone presence and resilience, comfortable with spending significant time on the phone.
- Excellent verbal and written communication skills.
- Strong listening and presentation abilities.
- Ability to multi‑task, prioritize, and manage time effectively.
What We Can Offer
- Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high‑performing teammates who will challenge, support, and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities.
- Connect with colleagues from around the world at our Annual Global Gathering.
Values
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way:
- Mission First – Our Mission determines what we work on, where we invest, and where we focus.
- Remote First – We champion a remote environment with a preference for asynchronous communication and a high degree of autonomy.
- AI First – We are committed to using AI to accelerate our mission.
- Live by Our Values – We role model our values 100% of the time.
- Expect High Performance – We set a high standard and we’re not satisfied with being average.
Equality & Diversity
Employment Hero celebrates diverse perspectives and experiences and invites people of all backgrounds and identities to apply for this position.
Employment Hero is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.