Scrum Master

Westpac Bank; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Westpac is seeking a Scrum Master for Financial Crime Transformation in Sydney. You’ll support cross‑functional teams, facilitate Agile ceremonies, manage sprint delivery and proactively remove blockers to improve flow and predictability.

You’ll work with Release Train Leads, Product Owners and technology partners, using Jira and Confluence to provide clear delivery visibility in a permanently full‑time hybrid role.

Qualifications

• Extensive experience as Scrum Master in large, complex organisations.
• Deep knowledge of Agile/Scrum ceremonies and practices (planning, stand-ups, retros, showcases, Scrum of Scrums).
• Experience using Jira/Confluence to manage delivery, backlogs, dependencies and reporting.

Responsibilities

• Support sprint delivery and facilitate Agile ceremonies; remove blockers.
• Manage dependencies and ensure backlog & planning readiness across teams.
• Provide delivery visibility using Jira/Confluence and track squad health and velocity.
• Drive continuous improvement and cross-team collaboration across transformation initiatives.

Skills

Scrum Master experience

Agile & Scrum

Delivery metrics

Facilitation & coaching

Stakeholder management

Tools

Jira

Confluence

Job description

Create your best future and join Westpac as a Scrum Master, Financial Crime Transformation

What’s the role?

As a Scrum Master, you’ll support cross-functional teams within Westpac, helping deliver key Financial Crime initiatives through strong Agile practices, effective planning and continuous improvement.

You’ll work closely with Release Train Leads, Product Owners, Business Analysts, Change Managers, technology teams and subject matter experts to manage sprint delivery, facilitate Agile ceremonies and proactively remove blockers.

You’ll use delivery metrics such as velocity, work in progress and squad health to identify opportunities to improve performance, while coaching squads to become increasingly accountable and self-managing.

You’ll also manage dependencies across teams, support backlog and planning readiness, and provide clear visibility of delivery through Jira and Confluence. You’ll own delivery improvements, help teams deliver safely, and make an impact by building consistent, sustainable ways of working across transformation initiatives.

This is a permanent fulltime role based in Sydney, with hybrid and flexible working arrangements.

What do I need?

• Strong experience as a Scrum Master, supporting Agile delivery within large and complex organisations
• Strong practical knowledge of Agile and Scrum, including sprint planning, stand-ups, retrospectives, showcases and Scrum of Scrums
• Advanced experience using Jira and Confluence to manage delivery, backlogs, dependencies and reporting
• Proven ability to use delivery metrics and insights to improve flow, transparency and predictability
• Strong facilitation, coaching and stakeholder management skills, with the ability to influence without formal authority
• Experience working across business and technology transformation, with Financial Crime, regulatory or compliance exposure highly regarded

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on ourFAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.