Scrum Master

Aged Care Quality and Safety Commission; City of Brisbane; On-site; AUD 100,000 - 113,000; Full time

Benefits offered by this job

15.4% superannuation

Job summary

The Aged Care Quality and Safety Commission in Brisbane is seeking a Scrum Master to lead Agile delivery across digital initiatives. You will promote Scrum, empower high-performing teams, remove delivery impediments, and align practices with the Commission's strategic objectives.

Collaborating with Product Owners, delivery teams, and stakeholders, you will drive continuous improvement, transparency of progress, and delivery excellence for digital products and services that support confident,

Qualifications

• Demonstrated knowledge of Agile delivery principles and Scrum.
• Proven ability to facilitate Agile ceremonies and workshops.
• Strong coaching and mentoring to raise Agile maturity.
• Ability to identify delivery risks, resolve impediments, and resolve conflicts.
• Builds strong relationships with stakeholders across business and tech areas.
• Communicates complex delivery concepts clearly to technical and non-technical audiences.
• Applies servant leadership to empower teams and drive high performance.
• Demonstrates adaptability in dynamic delivery environments.
• Strong organisational and problem-solving skills.

Responsibilities

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Identify, manage, and remove impediments impacting team performance.
• Monitor team performance and drive continuous improvement initiatives.
• Collaborate with business and technical stakeholders to ensure transparency of delivery progress and risks.
• Contribute to delivery governance activities and reporting for leadership stakeholders.

Skills

Agile delivery

Scrum framework

Facilitation skills

Coaching & mentoring

Stakeholder mgmt

Servant leadership

Communication

Conflict resolution

Team collaboration

Job description

Aged Care Quality and Safety Commission – Brisbane QLD

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission is the national regulator of Australian Government-funded aged care services.

We protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care. This includes managing complaints and feedback about the care older people receive.

We help build confidence and trust in aged care, by promoting best practice and a culture of safety and quality in the sector. We register providers and hold them to account if they don’t meet expected standards of care.

We work with providers, workers, older people, their families, and supporters to make sure they understand and uphold older people’s rights.

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au

About the Team

The Digital Delivery Team is responsible for delivering digital products and services that support the Commission's strategic priorities and operational objectives. The team applies contemporary Agile delivery practices to ensure solutions are delivered efficiently, meet stakeholder needs, and provide value to the organisation.

The team works closely with business stakeholders, product owners, technical specialists, and governance groups to drive successful digital outcomes through collaboration, continuous improvement, and delivery excellence.

About the Role

The Scrum Master facilitates and supports Agile delivery practices across digital initiatives within the Commission. The role is responsible for promoting Scrum principles, enabling high-performing and self-managing teams, removing delivery impediments, and ensuring Agile practices are consistently applied.

The Scrum Master works closely with Product Owners, delivery teams, and stakeholders to improve team effectiveness, foster a culture of continuous improvement, and support the successful delivery of high-quality digital products and services aligned with the Commission's strategic objectives.

Position Duties

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Identify, manage, and remove impediments impacting team performance and delivery outcomes.
• Monitor team performance and facilitate continuous improvement initiatives through regular retrospective activities.
• Collaborate with business and technical stakeholders to ensure transparency of delivery progress and risks
• Contribute to delivery governance activities and the preparation of reporting for leadership stakeholders

Position Eligibility Requirements (Selection Criteria)

To be successful in this role you will need to demonstrate the following:

• Demonstrated knowledge of Agile delivery principles, Scrum framework, and contemporary delivery practices.
• Proven ability to facilitate Agile ceremonies and team workshops to achieve delivery outcomes.
• Strong coaching and mentoring skills with the ability to build Agile maturity across teams.
• Ability to identify delivery risks, resolve impediments, and facilitate conflict resolution effectively.
• Builds strong and collaborative relationships with stakeholders across business and technology areas
• Communicates complex delivery concepts clearly to technical and non-technical audiences.
• Applies servant leadership principles to empower teams and drive high performance
• Demonstrates adaptability and responsiveness in dynamic and evolving delivery environments.
• Strong organisational and problem-solving skills with a focus on achieving business outcomes
• Commitment to fostering a culture of continuous improvement, learning, and innovation

Position Notes

• Salary offered will be between $99,784 - $112,571 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
• Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
• Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
• Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.

Please complete the application and submit by 19 October 2026 at 11:30pm

Please contact our recruitment team on (02) 9633 3*** or ***********@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.

Specific questions about the roles can be directed to Raj Kamal by emailing **********@agedcarequality.gov.au with Position title in the subject line.