Scrum Master

Aged-Care-Quality-and-Safety-Commission; Sydney; On-site; AUD 100,000 - 113,000; Full time

Benefits offered by this job

Superannuation 15.4%

Job summary

The Aged Care Quality and Safety Commission in Sydney is seeking a Scrum Master to lead Agile delivery across digital initiatives.

You will promote Scrum, coach teams, remove impediments, collaborate with Product Owners and stakeholders, and ensure delivery of high‑quality digital services aligned with strategic priorities.

Qualifications

• Demonstrated knowledge of Agile delivery principles, Scrum framework, and contemporary delivery practices.
• Proven ability to facilitate Agile ceremonies and team workshops to achieve delivery outcomes.
• Strong coaching and mentoring skills with the ability to build Agile maturity across teams.
• Ability to identify delivery risks, resolve impediments, and facilitate conflict resolution effectively.
• Builds strong and collaborative relationships with stakeholders across business and technology areas.

Responsibilities

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Identify, manage, and remove impediments impacting team performance and delivery outcomes.
• Monitor team performance and facilitate continuous improvement initiatives through regular retrospective activities.
• Collaborate with business and technical stakeholders to ensure transparency of delivery progress and risks
• Contribute to delivery governance activities and the preparation of reporting for leadership stakeholders

Skills

Agile delivery principles

Scrum framework

Facilitation of ceremonies

Coaching and mentoring

Stakeholder management

Servant leadership

Job description

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission is the national regulator of Australian Government-funded aged care services.

We protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care. This includes managing complaints and feedback about the care older people receive.

We help build confidence and trust in aged care, by promoting best practice and a culture of safety and quality in the sector. We register providers and hold them to account if they don’t meet expected standards of care.

We work with providers, workers, older people, their families, and supporters to make sure they understand and uphold older people’s rights.

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au

About the Team

The Digital Delivery Team is responsible for delivering digital products and services that support the Commission's strategic priorities and operational objectives. The team applies contemporary Agile delivery practices to ensure solutions are delivered efficiently, meet stakeholder needs, and provide value to the organisation.

The team works closely with business stakeholders, product owners, technical specialists, and governance groups to drive successful digital outcomes through collaboration, continuous improvement, and delivery excellence

About the Role

The Scrum Master facilitates and supports Agile delivery practices across digital initiatives within the Commission. The role is responsible for promoting Scrum principles, enabling high-performing and self-managing teams, removing delivery impediments, and ensuring Agile practices are consistently applied.

The Scrum Master works closely with Product Owners, delivery teams, and stakeholders to improve team effectiveness, foster a culture of continuous improvement, and support the successful delivery of high-quality digital products and services aligned with the Commission's strategic objectives.

Position Duties

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Identify, manage, and remove impediments impacting team performance and delivery outcomes.
• Monitor team performance and facilitate continuous improvement initiatives through regular retrospective activities.
• Collaborate with business and technical stakeholders to ensure transparency of delivery progress and risks
• Contribute to delivery governance activities and the preparation of reporting for leadership stakeholders

Position Eligibility Requirements (Selection Criteria):

To be successful in this role you will need to demonstrate the following:

• Demonstrated knowledge of Agile delivery principles, Scrum framework, and contemporary delivery practices.
• Proven ability to facilitate Agile ceremonies and team workshops to achieve delivery outcomes.
• Strong coaching and mentoring skills with the ability to build Agile maturity across teams.
• Ability to identify delivery risks, resolve impediments, and facilitate conflict resolution effectively.
• Builds strong and collaborative relationships with stakeholders across business and technology areas
• Communicates complex delivery concepts clearly to technical and non-technical audiences.
• Applies servant leadership principles to empower teams and drive high performance
• Demonstrates adaptability and responsiveness in dynamic and evolving delivery environments.
• Strong organisational and problem-solving skills with a focus on achieving business outcomes
• Commitment to fostering a culture of continuous improvement, learning, and innovation

Position Notes:

• Salary offered will be between $99,784 - $112,571 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
• Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
• Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
• Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.

19 October 2026 at 11:30pm

Specific questions about the roles can be directed to Raj Kamal by emailing [e-mail] with Position title in the subject line.

Diversity and Inclusion

The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan . The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.

RecruitAbility

RecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position. For more information, visit https://www.apsc.gov.au/recruitability.

We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please email [e-mail] if you need any adjustments made.

Further information:

For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au

For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code .