School Success Manager (VIC) - 12 month contract

Atomi; Victoria; Remote; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Flexible hours

Paid leave options

Location independence

Growth opportunities

Wellbeing program

Parental leave (14 weeks)

Job summary

Atomi is seeking a School Success Manager in Victoria to manage relationships with a portfolio of Atomi schools, driving deployment, adoption, renewal and expansion. You’ll coach senior teachers on Atomi’s pedagogy, structure school-wide deployments and lead change management to maximize student outcomes.

You’ll also drive multi-department expansion, identify new contacts, and represent Atomi externally through content and events.

Qualifications

• Experience in the education sector, particularly with schools or educational staff.
• Ability to balance trusted-advisor relationships with commercial growth goals.
• Experience making outbound calls and conducting high-level business discussions.
• Experience delivering trainings, workshops or presentations to senior executives.
• Strong communication and relationship-building skills.
• Experience in fast-paced, collaborative environments with ability to prioritise.

Responsibilities

• Conduct workshops, webinars, training sessions and onsite meetings with key stakeholders.
• Coach customers to become product experts for self-sufficient schools.
• Use data to manage activation and address at-risk schools.
• Develop and execute account plans to expand relationships and revenue.
• Multithread within schools to engage new contacts and departments.
• Lead renewal and expansion demos and pricing negotiations.
• Collaborate with Sales, Product and Marketing to improve customer experience.
• Represent Atomi through case studies and thought leadership.

Skills

Education sector experience

Outbound calling

Training and workshops

Stakeholder management

Excellent communication

Commercial growth mindset

CRM familiarity

Education

WWCC Victoria

Tools

HubSpot

Job description

Join Atomi: Reinvent how the world learns.

At Atomi, our mission is to help unlock the world's potential by optimising the way we teach and learn. Our platform combines cutting-edge technology with a creative, human-first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere.

We’re driven by curiosity, humility and a relentless focus on quality and innovation. At Atomi, your ideas matter, your creativity counts and your work directly impacts how hundreds of thousands of learners engage with education around the globe.

Come build something remarkable with us.

The opportunity

As a School Success Manager, you will own the full relationship with a portfolio of existing Atomi schools, from rollout and adoption through to renewal and expansion. You’ll be the school’s trusted advisor on best practice and the commercial lead on growing the partnership.

A key part of your role will be helping School Executives structure and manage school-wide Atomi deployments, coaching senior teachers on Atomi’s methodology and innovative pedagogy and building change management strategies that drive adoption, self-sufficiency and phenomenal student results. Strong adoption creates the foundation for growth, and you’ll turn that value into new departments, new contacts and expanded partnerships.

You’ll also represent Atomi externally through thought leadership, including content marketing, conference presentations and media.

What you'll do

• Conduct workshops, webinars, training sessions and onsite meetings, building productive relationships with key stakeholders
• Coach customers to become product experts so their schools become increasingly self-sufficient
• Use data and insights to proactively manage activation and address at-risk schools
• Develop and execute account plans that expand customer relationships and drive revenue growth
• Multithread within your schools, running outbound activity to engage new contacts and departments
• Manage a pipeline of renewal and expansion deals, leading demos and pricing negotiations to exceed your targets
• Partner with Sales, Product and Marketing to improve the customer experience and translate customer challenges into new solutions
• Represent Atomi externally through case studies, conference presentations and thought leadership

What you'll bring

• Experience within the education sector, particularly working with secondary schools or educational staff, will be highly regarded
• Ability to balance a trusted advisor relationship with a commercial growth agenda
• Experience making outbound calls and conducting high-level business discussions
• Experience delivering training, workshops or presentations to a range of audiences, including senior executives
• Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders
• Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt
• A commitment to continuous improvement, a questioning mindset and openness to constructive feedback
• Familiarity with CRM systems, preferably HubSpot
• Startup or EdTech experience is advantageous, but not required
• A valid Working With Children Check (WWCC) in Victoria

Working at Atomi

• Tailored flexibility: Enjoy work-life balance with hours that adapt to your needs, whether for university, family or personal time
• Generous leave: Experience additional paid leave options as a permanent team member
• Location independence: Work from Sydney, interstate or wherever you find inspiration
• Growth and development: Use ongoing opportunities to improve your skills and expand your knowledge
• Holistic wellbeing: Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self
• Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents
• Work with the best: We know you want to work alongside the best, so we work hard to hire only the best
• Regular social in-person and remote events: Including team sports competitions, trivia nights and themed annual events
• Atomi access: Enjoy free Atomi services for you and your family

Please note:

You’ll need Australian working rights for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.