School Engagement Officer

QUT (Queensland University of Technology); Brisbane; Hybrid; AUD 81,000 - 108,000; Full time

Benefits offered by this job

Hybrid work option

Indigenous engagement programs

Salary packaging and benefits

Job summary

Queensland University of Technology in Brisbane seeks a School Engagement Officer within Marketing and Student Recruitment. The role focuses on delivering high-quality engagement experiences for schools, prospective students and advisers, coordinating logistics and supporting student ambassadors and stakeholders.

We offer a hybrid work arrangement as part of embracing a connected world, with a strong commitment to Indigenous Australian engagement and equity across our diverse community.

Qualifications

• Education, training and/or experience equivalent to a relevant degree or associate diploma with at least two years of relevant work experience.
• Current driver's license and ability to lift boxes ~10 kg.
• Experience coordinating administrative and logistical activities across competing priorities.
• Strong time management with high accuracy and attention to detail.
• Proven problem-solving ability to identify and resolve issues promptly.
• Experience delivering high-quality customer service across diverse stakeholders.
• Excellent written and verbal communication across audiences; routine and customised correspondence.
• Proficiency with Microsoft Office and corporate systems; accurate record-keeping.
• Commitment to equity, diversity and Indigenous Australian engagement.

Responsibilities

• Coordinate logistics for engagement activities and school outreach.
• Support delivery of engagements for schools, prospective students and advisers.
• Assist with ambassador programs and stakeholder coordination; maintain schedules and records.

Skills

Degree or equivalent

Driver's license

Logistics coordination

Time management

Problem solving

Customer service

Written and verbal communication

Microsoft Office

Equity & Indigenous engagement

Education

Relevant degree or associate diploma with 2 years experience

Tools

Microsoft Office

Corporate systems

Job description

• Remuneration: $95,981 to $108,257 pa (HEW5) (inclusive of $81,105 to $91,478 salary pa, 17% superannuation and 17.5% recreation leave loading).
• Location: Kelvin Grove (hybrid option available)
• Open to: Applicants who have ongoing full‑time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

• $81,105 to $91,478
• Ongoing, full‑time
• Kelvin Grove (hybrid option available)
• Reference number: 26422a
• Term: Ongoing, full‑time basis
• Remuneration: $95,981 to $108,257 pa (HEW5) (inclusive of $81,105 to $91,478 salary pa, 17% superannuation and 17.5% recreation leave loading).
• Location: Kelvin Grove (hybrid option available)
• Open to: Applicants who have ongoing full‑time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a School Engagement Officer to join Marketing and Student Recruitment, Engagement, Chancellery Division.

The School Engagement Officer is a key operational role within the Domestic Student Recruitment team, supporting the delivery of high‑quality engagement experiences for schools, prospective students and their advisers. The position suits a highly organised and service‑focused individual who enjoys coordinating logistics, solving practical problems, working with student ambassadors and a range of stakeholders, and supporting activities that help students explore their future study options at QUT.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About Us

QUT is a major Australian university with a global outlook and a ‘real world’ focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

The Engagement Portfolio strives to elevate QUTs profile through strategic and impactful communication and engagement. The Portfolio is integral to driving engagement, attracting students, and fostering partnerships. By leveraging innovative engagement, communication and marketing strategies, the Portfolio contributes to the university’s ongoing success and global recognition.

What You Need To Succeed

• Education, training and/or experience equivalent to the completion of a relevant degree; or the completion of an associate diploma and at least two (2) years subsequent relevant work experience.
• Current ‘C’ class (car) driver’s license and the physical ability to carry boxes of approximately 10kg weight.
• Demonstrated experience coordinating administrative and logistical activities, including managing multiple competing priorities, resources and schedules to achieve objectives within agreed timeframes.
• Demonstrated time management skills, including the ability to manage multiple competing priorities and meet deadlines while maintaining a high level of accuracy and attention to detail.
• Demonstrated problem‑solving skills with the ability to exercise initiative and identify, assess and resolve operational issues in a timely and effective manner.
• Demonstrated experience providing high‑quality customer service and building productive relationships with a diverse range of internal and external stakeholders.
• Well‑developed written and verbal communication skills, including the ability to communicate with a range of audiences, prepare routine and customised correspondence and provide accurate information and advice.
• Demonstrated proficiency in Microsoft Office applications and other corporate systems with the ability to maintain accurate records, schedules and administrative information.
• Demonstrated commitment to equity, diversity and Indigenous Australian engagement.

Life at QUT

We’re committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers

• A healthy work‑life balance with a blend of on‑campus and off‑campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme – up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on‑campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced - it’s celebrated. See our commitment.