Scholarship Officer

UWA; Western Australia; On-site; AUD 87,000 - 96,000; Full time

Benefits offered by this job

Flexible working options

Generous paid leave

Employer paid superannuation (17%)

Salary packaging

Incremental progression

Course discount

Discounted health insurance

Employee Assistance Program

Job summary

The University of Western Australia is seeking a dedicated Scholarship Officer to manage scholarships across the annual cycle, promoting applications, processing offers, and handling financial administration. You will provide clear guidance to students and staff, escalating complex matters where required.

The role supports daily team operations, contributes to procedural improvements, and helps train colleagues on established processes and systems.

Qualifications

• Demonstrated experience delivering high-quality customer service to diverse stakeholders.
• Excellent written and verbal communication with professional advice.
• Strong organisational skills with ability to prioritise and meet deadlines.

Responsibilities

• Coordinate designated scholarships across the annual cycle, including promotion, application processing, assessment support, offers, financial administration and reporting.
• Provide accurate, timely and student-focused information to students, University colleagues and partners, escalating complex matters as needed.
• Support daily team operations, maintain procedures and contribute to continuous improvement and training on processes and systems.

Skills

Customer service

Written & verbal communication

Organisational skills

Attention to detail

Initiative

Education

Tertiary qualification or equivalent

Job description

• Deliver a high-quality scholarships experience supporting student access, success and progression.
• Join a collaborative team committed to service excellence and continuous improvement.
• Full-time appointment on an ongoing basis.
• Base salary range: $86,540 – $95,920 p.a. (pro‑rate) plus 17% superannuation.

About the area

The Directorate of Student Success and Progression sits within the UWA Education Portfolio and plays an integral role in delivering a world‑class student experience. The Directorate supports students across the lifecycle through Admissions, Enrolments, Fees, Scholarships, Timetabling, Student Advising, Exams and Graduation.

Working across the University, the Directorate partners with academic and professional leaders to deliver integrated, student‑centred services that support academic success, retention and progression. The Scholarships team works closely with students, University staff and external stakeholders to administer a diverse portfolio of equity, merit and donor‑funded scholarships.

About the opportunity

• Coordinate designated scholarships across the annual cycle, including promotion, application processing, assessment support, offers, financial administration and standard reporting.
• Provide accurate, timely and student‑focused information and procedural advice to students, University colleagues, external agencies and suppliers, escalating complex matters when required.
• Support daily team operations, maintain clear procedures, contribute to continuous improvement, and assist with training and guidance on documented processes and systems.

About you

• A relevant tertiary qualification or demonstrated equivalent competency, supported by substantial administrative experience at an appropriate level.
• Demonstrated experience delivering high‑quality customer service to diverse stakeholders in a complex service environment.
• Highly developed written, verbal and interpersonal communication skills, with the ability to provide clear and professional advice.
• Strong organisational skills, attention to detail and the ability to prioritise competing work, meet deadlines and maintain accurate records.
• Initiative and problem‑solving skills to work independently and contribute effectively within a team.

Note

As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender‑based Violence.

Position description: PD - Scholarship Officer (524823).pdf

To learn more about this opportunity, please contact Lauren Mainwaring at [e-mail]

For enquiries on the recruitment process, please contact Maddy Chaplin at [e-mail]

Closing date: 11:55 PM AWST on Friday, 13 November 2026.

This position is only open to applicants with relevant rights to work in Australia.

Please note: Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.

Benefits

• Flexible working options.
• Generous paid leave including parental leave.
• Up to 17% employer paid superannuation.
• Salary packaging available.
• Incremental progression based on 12 months continuous service.
• Up to 25% discount on eligible UWA full‑fee courses.
• Discounted health insurance.
• Employee Assistance Program.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. To enable a quick response, please include the 6‑digit job reference number.