Scholarship Officer

The University of Western Australia; Perth; On-site; AUD 87,000 - 96,000; Full time

Benefits offered by this job

Flexible working options

Paid parental leave

17% superannuation

Salary packaging

Incremental progression

Course discounts

Health insurance discount

Employee assistance program

Job summary

The University of Western Australia invites applications for a Scholarships Coordinator to manage the annual scholarship cycle, intake, offers and reporting. You will provide timely, student-focused information and work closely with staff and external partners to ensure equity, merit and donor-funded scholarship administration.

You will support team operations, contribute to process improvements and training, while delivering high-quality customer service in a complex educational environment.

Qualifications

• Demonstrated experience delivering high-quality customer service to diverse stakeholders.
• Highly developed written, verbal and interpersonal communication skills.
• Strong organisational skills with attention to detail and deadlines.
• Initiative and problem-solving ability to work independently and in a team.
• Ability to maintain accurate records and provide clear guidance.

Responsibilities

• Coordinate designated Scholarships across the annual cycle, including promotion, application processing and reporting.
• Provide accurate information and procedural advice to students, staff, external agencies and suppliers.
• Support daily team operations, maintain procedures, and assist with training on processes and systems.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Education

Tertiary qualification or equivalent

Job description

About The University of Western Australia

The University of Western Australia (UWA) is one of Australia’s leading universities and has an international reputation for excellence in teaching, learning and research.It has almost 24,000 students enrolled across four...

• Deliver a high-quality scholarships experience supporting student access, success and progression.
• Join a collaborative team committed to service excellence and continuous improvement.
• Full-time appointment on an ongoing basis.
• Base salary range: $86,540 – $95,920 p.a. (pro-rata) plus 17% superannuation.

About the area

The Directorate of Student Success and Progression sits within the UWA Education Portfolio and plays an integral role in delivering a world-class student experience. The Directorate supports students across the lifecycle through Admissions, Enrolments, Fees, Scholarships, Timetabling, Student Advising, Exams and Graduation.

Working across the University, the Directorate partners with academic and professional leaders to deliver integrated, student-centred services that support academic success, retention and progression. The Scholarships team works closely with students, University staff and external stakeholders to administer a diverse portfolio of equity, merit and donor-funded scholarships.

About the opportunity

• Coordinate designated scholarships across the annual cycle, including promotion, application processing, assessment support, offers, financial administration and standard reporting.
• Provide accurate, timely and student-focused information and procedural advice to students, University colleagues, external agencies and suppliers, escalating complex matters when required.
• Support daily team operations, maintain clear procedures, contribute to continuous improvement, and assist with training and guidance on documented processes and systems.

About you

• A relevant tertiary qualification or demonstrated equivalent competency, supported by substantial administrative experience at an appropriate level.
• Demonstrated experience delivering high-quality customer service to diverse stakeholders in a complex service environment.
• Highly developed written, verbal and interpersonal communication skills, with the ability to provide clear and professional advice.
• Strong organisational skills, attention to detail and the ability to prioritise competing work, meet deadlines and maintain accurate records.
• Initiative and problem-solving skills to work independently and contribute effectively within a team.

Note: As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.

Closing date: 11:55 PM AWST on Friday, 13 November 2026.

This position is only open to applicants with relevant rights to work in Australia.

• Flexible working options.
• Generous paid leave including parental leave.
• Up to 17% employer paid superannuation.
• Salary packaging available.
• Incremental progression based on 12 months continuous service.
• Up to 25% discount on eligible UWA full-fee courses.
• Discounted health insurance.
• Employee Assistance Program.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.