Scheduling Officer

Water Corporation; City Of Stirling; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Well-being days

Long service leave

Superannuation scheme

Purchase of additional leave

Cultural and ceremonial leave

Annual leave loading

Job summary

Water Corporation is seeking a Technical Officer - Scheduling to coordinate daily operations and ensure safe, efficient, on-schedule delivery of maintenance and operational work across Water & Wastewater. You will link field crews, contractors and leaders to plan, schedule and monitor workflow to meet targets and business objectives.

You will support assignments, dispatch work orders promptly, monitor resources and collaborate with teams to optimise performance in a fast-paced environment.

Qualifications

• Experience in scheduling and/or planning maintenance.
• Strong attention to detail with the ability to manage competing priorities.
• Proactive, customer-focused approach with good communication and stakeholder engagement.

Responsibilities

• Coordinate and organise workflow by acting as the main contact for field crews and supervisors to ensure safe and timely delivery of services.
• Manage the timely dispatch of work orders to achieve service delivery targets and KPIs.
• Monitor workforce availability and adjust schedules and resources to meet changing demands.
• Respond to stakeholder enquiries and maintain effective cross-team communication.
• Work on a rotating roster between other Schedulers (6am–5pm).

Skills

Scheduling

Planning maintenance

Stakeholder engagement

Analytical skills

Communication

Organisational skills

Tools

SAP

Maximo

Microsoft Office

Job description

About the role

As a Technical Officer - Scheduling, you'll play a critical role in ensuring the safe, efficient and timely delivery of maintenance and operational work across our Water & Wastewater. Acting as the key link between Operations Centre, field crews, contractors and operational leaders, undertaking planning and scheduling of work as well as monitoring and management of workflow to support the delivery of essential services to our customers.

This is a fast-paced and rewarding role where no two days are the same. You'll use your planning expertise, problem‑solving skills and stakeholder management capabilities to ensure crews are effectively utilised, priorities are managed, and work is delivered in line with operational targets and business objectives

Who we are

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

What you can expect with this role

As a key member of the team, you'll play an important role in coordinating daily operations and ensuring work is delivered safely, efficiently and on schedule. Your responsibilities will include:

• Coordinate and organise workflow operations by acting as the main point of contact for field crews and supervisors ensuring safe and timely delivery of services
• Managing the timely dispatch of work orders to ensure service delivery targets and key performance indicators are achieved.
• Monitoring workforce availability and adjusting schedules and resources to meet changing operational demands.
• Responding to stakeholder enquiries and maintaining effective communication across operational teams
• Working on a rotating roster between other Schedulers - Covering 6am-5pm

Your skills and experience

For this role, we are looking for a highly organised and customer-focused professional who thrives in a fast-paced environment. You'll have:

• Experience in scheduling and/or planning maintenance.
• Strong attention to detail with well-developed organisational, analytical and problem-solving skills, with the ability to manage competing priorities and changing demands.
• Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities in a dynamic environment.
• Experience with SAP, Maximo and Microsoft Office suite functions, with the ability to effectively manage, monitor and prioritise work activities.
• A proactive, customer-focused approach with strong communication and stakeholder engagement skills.
• The ability to build positive working relationships and collaborate effectively with field-based and office-based teams.

Why join us?

You’ll be joining a supportive and collaborative team that plays an essential role in delivering services to our communities. This is an excellent opportunity to build your operational knowledge, strengthen your planning and scheduling expertise, and make a meaningful contribution to the delivery of critical infrastructure services.

Real benefits that matter

• Two well-being days each year to recharge, relax and enjoy life (separate to standard paid sick/personal leave)
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
• Annual leave loading – an extra 17.5% pay when you use your annual leave

Discover more benefits we offer to support the unique and individual ways our employees live.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [e-mail] or 08 9420 2000.

Applications close 11th October 2026

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