Scheduling Coordinator

Ambrose Construct Group; Sunshine Coast Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Employee Assistance Program

Referral bonus $2000

Modern office facilities

Job summary

Ambrose Construct Group on the Sunshine Coast is seeking a motivated Desktop Coordinator to join our team. You will manage scheduling, support field teams, and ensure smooth communication between clients, customers, trades and internal staff to keep operations running efficiently.

The role focuses on Make Safe coordination, timely updates, and delivering professional administrative support in a fast paced environment. Join a team that values safety, reliability, and customer service.

Qualifications

• Administration experience essential; construction industry experience highly regarded.
• Excellent verbal and written communication.
• Strong time management, multitasking ability, and attention to detail.
• Ability to work in a fast paced, deadline driven environment.
• Proactive, organised, and team focused.
• Professional, flexible, and customer centric approach.
• Positive, can do attitude and willingness to embrace change.

Responsibilities

• Schedule and manage Make Safe trade, customer, and estimator appointment.
• Review trade reports, follow up where required, and submit accurate information to clients.
• Liaise with trades, clients, customers, and contractors regarding insurance claims.
• Provide administrative support to the Make Safe team.
• Answer incoming calls and direct enquiries appropriately.
• Maintain strong working relationships with all stakeholders.
• Contribute to a safe workplace and comply with relevant WHS policies.

Skills

Administration experience

Verbal and written communication

Time management

Fast paced environment

Proactive and organized

Customer-centric approach

Positive attitude

Job description

Ambrose Construct Group is seeking a motivated Desktop Coordinator to join our Sunshine Coast team. This role plays a key part in delivering exceptional service to our clients and their customers.

About the Role

As a Desktop Coordinator, you’ll manage scheduling, support field teams, and ensure smooth communication between clients, customers, trades, and internal staff. You’ll be central to keeping operations running efficiently and professionally.

Key Responsibilities

• Schedule and manage Make Safe trade, customer, and estimator appointment
• Review trade reports, follow up where required, and submit accurate information to clients
• Liaise with trades, clients, customers, and contractors regarding insurance claims
• Provide administrative support to the Make Safe team
• Answer incoming calls and direct enquiries appropriately
• Maintain strong working relationships with all stakeholders
• Contribute to a safe workplace and comply with relevant WHS policies

Skills & Experience

• Administration experience essential; construction industry experience highly regarded
• Excellent verbal and written communication
• Strong time management, multitasking ability, and attention to detail
• Ability to work in a fast paced, deadline driven environment
• Proactive, organised, and team focused
• Professional, flexible, and customer centric approach
• Positive, can do attitude and willingness to embrace change

What Success Looks Like

• Delivering exceptional customer service
• Contributing to a positive team culture
• Meeting KPIs and completing tasks professionally and on time

What Ambrose Construct Group can offer

• A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work
• A competitive remuneration package based on your experience level
• Access to our Employee Assistance Program
• A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
• A seamless induction, professional development and learning opportunities
• Modern office facilities and resources
• Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ

Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note: Only shortlisted candidates will be contacted.