SCCM/Intune Administrator Specialist

Zone IT Solutions Pty Ltd; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Zone IT Solutions Pty Ltd is seeking an experienced Application Packaging & SCCM/Intune Administrator Specialist to manage enterprise packaging, software deployment, and endpoint management across Windows endpoints. The role focuses on packaging, deployment, and administration of SCCM/MECM and Microsoft Intune, with a move toward cloud-based endpoint management using Intune.

The candidate will create and test packages, manage deployment types, perform OS deployment support, and troubleshoot

Qualifications

• 5+ years of experience in application packaging and enterprise endpoint management.
• Strong hands-on experience with SCCM/MECM and Microsoft Intune.
• Strong knowledge of Windows 10/11 administration and enterprise application deployment.

Responsibilities

• Package and deploy Windows applications across endpoints.
• Administer SCCM/MECM infrastructure and deployments.
• Manage Intune deployment and co-management.
• Support OS deployment and Windows imaging.
• Troubleshoot deployment issues and endpoint problems.

Skills

SCCM/MECM

Microsoft Intune

PowerShell

MSI/MSIX/Win32

Windows deployment

Intune co-management

Autopilot

Active Directory

Group Policy

Software patching

Tools

Advanced Installer

InstallShield

AdminStudio

Job description

Job Summary

We are seeking an experienced Application Packaging & SCCM/Intune Administrator Specialist responsible for enterprise application packaging, software deployment, endpoint management, and administration of Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune. The role will focus on packaging and deploying applications across Windows endpoints, managing software distribution, maintaining deployment infrastructure, troubleshooting application and endpoint issues, and supporting the organization's transition toward modern cloud-based endpoint management using Intune. Key Responsibilities

Application Packaging Create, modify, test, and maintain Windows application packages using tools such as MSI, MSIX, Win32, InstallShield, Advanced Installer, and PowerShell. Repackage legacy applications into enterprise-ready deployment formats. Develop installation, uninstallation, detection, remediation, and rollback scripts. Create application detection rules, dependencies, supersedence, and deployment requirements. Perform application compatibility testing across supported Windows versions. Troubleshoot installation failures, application conflicts, registry issues, services, permissions, and prerequisite dependencies. Maintain application packaging documentation and deployment standards. Coordinate application packaging and deployment activities with application owners, infrastructure teams, and service desk teams. SCCM / Microsoft Configuration Manager Administer and support Microsoft Endpoint Configuration Manager (SCCM/MECM) infrastructure. Create and manage applications, packages, task sequences, collections, deployments, and software updates. Manage application deployments to user and device collections. Configure deployment types, requirements, dependencies, supersedence, and detection methods. Support operating system deployment (OSD), task sequences, and Windows imaging. Manage software inventory, hardware inventory, compliance settings, and reporting. Monitor deployment status and troubleshoot failed or unsuccessful deployments. Analyze SCCM client health and resolve client installation, communication, and policy issues. Troubleshoot using SCCM/MECM logs such as AppDiscovery.log, AppEnforce.log, CAS.log, ContentTransferManager.log, LocationServices.log, and ExecMgr.log. Support software update and patch deployment activities. Microsoft Intune / Endpoint Management Administer Microsoft Intune for modern Windows endpoint management. Package and deploy Win32 applications using the .intunewin format. Configure application assignments, requirements, dependencies, superdense, and detection rules. Manage Windows configuration profiles, compliance policies, security policies, and endpoint protection policies. Support Windows Autopilot enrolment and device provisioning. Manage device enrolment, configuration, application deployment, and compliance. Troubleshoot Intune application and policy deployment issues. Analyse Intune Management Extension logs and endpoint-side diagnostics. Support migration of workloads from SCCM/MECM to Intune using co-management and modern management approaches. PowerShell & Automation Develop PowerShell scripts for application installation, configuration, detection, remediation, and automation. Automate repetitive administrative and deployment tasks. Create proactive remediation scripts for endpoint configuration and application issues. Maintain reusable scripting standards and documentation. Troubleshooting & Support Investigate and resolve application deployment and installation failures. Provide Level 2/Level 3 support for endpoint management and software deployment issues. Analyze Windows Event Viewer, registry, MSI logs, SCCM logs, Intune logs, and application-specific logs. Work with vendors and application owners to resolve complex packaging and deployment problems. Participate in incident, problem, and change management processes.

Required Skills & Experience

5+ years of experience in application packaging and enterprise endpoint management. Strong hands-on experience with SCCM/MECM and Microsoft Intune. Strong knowledge of Windows 10/11 administration and enterprise application deployment. Experience creating and troubleshooting MSI, EXE, MSIX, and Win32 application packages. Strong PowerShell scripting skills. Experience with application detection methods, requirements, dependencies, superdense, and deployment models. Experience with SCCM software distribution, collections, deployments, task sequences, and client troubleshooting.

Experience with Intune application deployment, configuration profiles, compliance policies, and Windows Autopilot. Good understanding of Active Directory, Group Policy, DNS, DHCP, certificates, and Windows networking. Experience with software patching and Windows update management. Strong troubleshooting and analytical skills. Ability to work effectively with infrastructure, security, application, and service desk teams.

Preferred Skills

Experience with Microsoft Entra ID (Azure AD). Experience with SCCM–Intune co-management. Knowledge of Microsoft Endpoint Analytics. Experience with Advanced Installer, InstallShield, Admi Studio, or Master Packager. Knowledge of MSIX/AppX packaging. Experience with Windows Autopilot and provisioning packages. Familiarity with Microsoft Defender for Endpoint. Knowledge of ITIL processes and enterprise change management. Experience with application virtualization technologies such as App-V is an advantage.

Certifications

Preferred certifications include: Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Windows Client / Modern Desktop Administrator or equivalent Microsoft Certified: Azure Administrator Associate ITIL Foundation.

Key Competencies

Application packaging and deployment SCCM/MECM administration Microsoft Intune administration Windows endpoint management PowerShell automation Application troubleshooting Software distribution and patch management Windows Autopilot Co-management Incident and problem management Documentation and technical communication Typical Deliverables Production-ready application packages Application deployment and installation scripts SCCM/Intune deployment configurations Application detection and remediation scripts Deployment testing and validation reports Packaging and troubleshooting documentation Endpoint compliance and deployment reports Migration and modernization activities from SCCM to Intune