SAP - Supply Chain Support Analyst

DuluxGroup; City of Melbourne; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Private health extras discounts

Discounts on DuluxGroup products

Fitness Passport access

Parental leave 20 weeks

Learning & development program

Wellbeing and EAP support

Job summary

DuluxGroup, a leading paints and coatings company in Melbourne, seeks an experienced SAP Support Analyst – Supply Chain to drive SAP PP/APO enhancements and deliver scalable solutions. You will collaborate with IT and business teams to streamline processes and improve data accuracy.

The role requires IBP and S/4HANA familiarity, strong communication, and project documentation skills, with opportunities for growth in a global, customer-focused environment.

Qualifications

• Extensive SAP experience in PP and APO.
• Familiar with IBP modules and S4/HANA implementation.
• Strong business-process understanding and stakeholder communication.
• Experience with project management documentation and methodologies.

Responsibilities

• Proactively identify and implement system improvements that simplify processes and enhance usability.
• Ensure changes meet quality standards with clear documentation and effective knowledge sharing.
• Act as go-to contact for troubleshooting and user support, training teams as needed.
• Collaborate with Architecture to design scalable SAP solutions meeting business needs.
• Lead projects across IBP, Production Planning, Demand & Materials Management with best-practice approaches.
• Manage system upgrades and updates to maintain support and introduce new functionality.

Skills

SAP experience

Communication skills

Tools

SAP PP/APO

IBP

S/4HANA

Job description

About Us

DuluxGroup is a leading marketer and manufacturer of premium brands that help people create better spaces to live and work. With a heritage of over 100 years, we’re home to trusted names like Dulux, Selleys, Yates, Cabot’s, and B&D, delivering products across paints, coatings, adhesives, garden care, and home improvement. As part of Nippon Paint Holdings, we combine global scale with strong local roots, driven by innovation, sustainability, and a commitment to our customers.

About Us

DuluxGroup is a leading marketer and manufacturer of premium brands that help people create better spaces to live and work. With a heritage of over 100 years, we’re home to trusted names like Dulux, Selleys, Yates, Cabot’s, and B&D, delivering products across paints, coatings, adhesives, garden care, and home improvement. As part of Nippon Paint Holdings, we combine global scale with strong local roots, driven by innovation, sustainability, and a commitment to our customers. Our Group Functions cover Supply Chain, Sales Capability, Finance, People & Culture, IT & Digital, and Legal are an integral part of our Business Units that enable growth and operational excellence. They provide the insights, technology, and expertise that keep our businesses agile and future ready. Joining DuluxGroup means contributing to iconic brands, working in a collaborative culture, and enjoying opportunities for career growth and flexibility.

What You’ll Be Doing

As an SAP Support Analyst – Supply Chain, you’ll drive improvements in how the business leverages current and future applications. You’ll identify opportunities to enhance efficiency and introduce technologies that support operational and financial goals. Your ability to influence and collaborate with stakeholders will be key to shaping strategic decisions and delivering impactful solutions.

• Proactively identify and implement system improvements that simplify processes and enhance usability
• Ensure all changes meet quality standards with clear documentation and effective knowledge sharing
• Act as a go-to contact for troubleshooting and user support, empowering teams through training
• Collaborate with Architecture to design creative, scalable solutions that meet business needs
• Lead projects across IBP, Production Planning, Demand & Materials Management with best-practice approaches
• Manage system upgrades and updates to maintain support and introduce new functionality
• Deliver measurable impact through cost savings, efficiency gains, and improved user satisfaction

Our Benefits

• Up to $1,000 net annually to cover private health extras gap costs
• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support

What We’re Looking For

• Extensive SAP experience, including designing, configuring and specifying changes within SAP Production Planning (PP) and APO environments.
• Experience with IBP modules is highly regarded, while exposure to AI tools would also be advantageous together with experience with S4 Hana implementation.
• Strong business-process understanding, with the ability to translate operational requirements into practical, effective system solutions.
• Excellent written and verbal communication skills, with the judgement to tailor information and influence stakeholders across technical and business teams.
• Proven experience working across project management methodologies, producing quality documentation and driving commercially focused outcomes.

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long-term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.