Salesperson

Victor Carpet Court; Victor Harbor; Hybrid; AUD 50,000 - 65,000; Full time

Job summary

Victor Carpet Court in Victor Harbor, SA is seeking a full-time Salesperson to welcome showroom visitors, assess flooring needs, and recommend products.

You will prepare quotes, process orders, liaise with installers and suppliers, and contribute to sales targets while maintaining up-to-date product knowledge. Flexible hybrid work from home for follow-ups and admin.

Strong communication, numeracy, and computer skills, plus a positive customer-focused attitude, are essential.

Qualifications

• Strong sales and customer service skills with ability to build rapport and identify needs.
• Clear spoken and written English; able to explain product details simply.
• Basic numeracy and computer skills for quotes, orders, and CRM/POS usage.

Responsibilities

• Greet showroom customers and understand flooring needs.
• Provide product recommendations and prepare quotes.
• Close sales and update customer records; process orders and follow up.
• Maintain up-to-date product knowledge and assist with showroom merchandising.
• Coordinate with installers and suppliers to ensure smooth customer experience.
• Handle phone and online inquiries; contribute to sales targets.

Skills

Sales skills

Customer service

Communication

English proficiency

Tools

POS systems

CRM systems

Job description

Company Description

Victor Carpet Court is a flooring and carpet retailer located in Victor Harbor, South Australia. The company serves local residential and commercial customers, offering a range of flooring solutions tailored to different styles, budgets, and property types. As part of a recognized Carpet Court network, the store focuses on providing reliable products and professional, customer-focused service. Team members work in a close-knit environment where product knowledge, design advice, and practical solutions help customers improve their homes and workplaces.

Role Description

This is a full-time hybrid Salesperson role based in Victor Harbor, SA, with some work-from-home flexibility for tasks such as follow-up calls, online customer inquiries, and administration. Day-to-day responsibilities include welcoming customers in the showroom, understanding their flooring needs, providing product recommendations, preparing quotes, and closing sales. The Salesperson will maintain up-to-date product knowledge, assist with basic showroom merchandising, and coordinate with installers and suppliers to support a smooth customer experience. The role also involves handling phone and online enquiries, updating customer records, and contributing to sales targets through proactive outreach and excellent service.

Qualifications

• Strong sales and customer service skills, including the ability to build rapport, identify customer needs, and confidently present solutions.
• Solid communication and interpersonal skills, with clear spoken and written English and the ability to explain technical details in simple terms.
• Basic numeracy and computer skills for preparing quotes, processing orders, and using point-of-sale and CRM systems.
• Organizational and time-management skills to handle multiple customers, follow up on leads, and meet sales targets.
• Willingness to learn flooring and carpet products, installation options, and design considerations; prior retail or flooring experience is advantageous.
• Ability to work on-site in Victor Harbor, SA, with some tasks performed from home, and to stand for extended periods in the showroom as required.
• High level of reliability, professionalism, and ethical conduct, with a focus on delivering a positive customer experience.
• Previous experience in retail, home improvement, or interiors is beneficial; formal qualifications in sales or customer service are an advantage but not mandatory.