Salesforce Systems Administrator - Hybrid, Not-for-Profit

Key Assets (Australia); Sydney; Hybrid; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Birthday Leave

5 weeks annual leave after 2 years

Salary packaging up to $15,900 peryear

Job summary

Key Assets Australia is seeking a Salesforce Systems Administrator to deliver and optimise KeyLink, our Salesforce implementation, empowering staff, carers and clients. You will focus on lifecycle processes, requirements, testing, and end-user adoption to ensure secure, scalable operations.

Reporting to the Enterprise Applications Team Lead, you will contribute to provisioning, configuration and support, plus training.

Qualifications

• Relevant ICT qualifications and/or extensive experience with Salesforce systems.
• Proven ability to support ICT teams and resolve issues.
• Strong understanding of data security, access control and change management.

Responsibilities

• Contribute to the efficient operation of the KAA Salesforce environment including provisioning and security administration.
• Provide training and support to ICT staff on Salesforce-related issues.
• Assist in testing, deployment and change management for Salesforce enhancements.
• Monitor service performance and coordinate with the Enterprise Applications Team Lead.

Skills

Salesforce knowledge

ICT support

Stakeholder communication

Education

IT-related tertiary qualification

Tools

Salesforce

Job description

Key Assets Australia is seeking a Salesforce Systems Administrator to deliver and optimise KeyLink, our Salesforce implementation, empowering staff, carers and clients. You will focus on lifecycle processes, requirements, testing, and end-user adoption to ensure secure, scalable operations.

Reporting to the Enterprise Applications Team Lead, you will contribute to provisioning, configuration and support, plus training.