Salesforce Platform Lead: Strategy & Governance (Hybrid)

Outsized; Sydney; Hybrid; AUD 100,000 - 123,000; Full time

Job summary

Outsized seeks a Salesforce Platform Manager for a 4-month engagement in Sydney to own the strategy, architecture and governance of its Salesforce platform, supporting service delivery and fundraising with a cross-functional, onshore/offshore team.

The role requires extensive Salesforce experience, a background in architecture/consulting or analytics moving into product ownership, and a proven ability to drive delivery in fast-paced environments.

Qualifications

• Extensive Salesforce experience within complex or scaling environments.
• Background as a Salesforce Architect, Consultant or Analyst stepping into a product ownership role.
• Proven experience managing multiple projects in fast-paced environments.
• Strong understanding of the Salesforce ecosystem, including Service Cloud and NFP Cloud.
• Experience leading teams across onshore and offshore delivery models.
• Exceptional stakeholder engagement and influencing skills; able to translate technical concepts into business outcomes.
• Working with Children Check (NSW) and National Police Clearance required

Responsibilities

• Own the current state and future direction of the Salesforce platform, aligned to the organisation's Digital Strategy
• Lead platform decisions across architecture, integration, performance and governance; establish standards and delivery frameworks
• Oversee multiple concurrent projects and workstreams, ensuring effective prioritisation and cost-effective, high-quality delivery
• Monitor outcomes, drive data-led decision making and ROI, and review prior platform decisions to inform improvements
• Lead, mentor and develop a Salesforce platform team spanning onshore and offshore resources
• Partner with senior stakeholders to translate business needs into practical platform solutions
• Act as the senior point of contact for Salesforce across architecture, delivery and strategy

Skills

Product Management

Salesforce Service Cloud

Salesforce Product Development

Tools

Salesforce

Job description

Outsized seeks a Salesforce Platform Manager for a 4-month engagement in Sydney to own the strategy, architecture and governance of its Salesforce platform, supporting service delivery and fundraising with a cross-functional, onshore/offshore team.

The role requires extensive Salesforce experience, a background in architecture/consulting or analytics moving into product ownership, and a proven ability to drive delivery in fast-paced environments.