Salesforce Platform Lead — Product & Tech Ownership (Remote)

Secure Iq Services; Sydney; Remote; AUD 150,000 - 240,000; Full time

Benefits offered by this job

Performance-based bonus

Job summary

Reef seeks a senior Salesforce Product & Technical Lead to own the Salesforce ecosystem, drive data quality and CRM performance within a fast‑growing business.

You will balance hands-on development with product thinking, lead a Salesforce Administrator, and align initiatives with business goals across stakeholders.

This is a remote, full-time role aligned to Sydney hours, offering a performance-based bonus and the opportunity to shape Salesforce and CRM systems end-to-end.

Qualifications

• 5+ years of experience working with Salesforce (Development + System Ownership)
• Strong experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, and integrations
• Proven experience taking ownership of Salesforce or CRM systems in a business environment
• Experience managing or working closely with Salesforce Administrators
• Strong product or systems-thinking mindset - able to prioritise and drive initiatives
• Ability to balance hands-on technical work with strategic oversight
• Strong understanding of Salesforce data architecture, governance, and best practices
• Experience working in live production environments
• Strong problem-solving and debugging capabilities
• Ability to manage multiple priorities and push projects forward independently
• High attention to detail, especially around data accuracy and system reliability
• Familiarity with data enrichment or scraping tools (e.g. Apify or similar) is a plus
• Must be able to work in alignment with Sydney, Australia business hours
• Fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment
• Competitive salary based on experience
• Performance-based bonus tied to outcomes
• Direct employment with established, high-growth companies
• Opportunity to own and shape Salesforce and CRM systems end-to-end
• Work with global, high-quality clients
• Clear progression into leadership roles as the business scales.

Responsibilities

• Own Salesforce end-to-end, including performance and data quality
• Primary ownership for Salesforce across the business
• Prioritise Salesforce-related projects, ensuring alignment with business goals
• Lead and manage a Salesforce Administrator, providing direction, oversight, and support
• Develop and maintain custom Salesforce solutions using Apex and Lightning Web Components (LWC)
• Design and maintain scalable CRM architecture and workflows
• Identify inefficiencies, gaps, and opportunities across data and system processes
• Drive improvements in data quality, hygiene, and usability across the platform
• Oversee data enrichment, ingestion, and automation workflows
• Manage integrations between Salesforce and external tools
• Collaborate closely with leadership, operations, and data teams to align priorities
• Troubleshoot and resolve issues in a live production environment
• Build systems, documentation, and processes to support long-term scalability
• Continuously improve system performance while reducing technical debt
• Experience leading or mentoring technical resources
• Excellent spoken and written English
• 5+ years of experience working with Salesforce (Development + System Ownership)
• Strong experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, and integrations
• Proven experience taking ownership of Salesforce or CRM systems in a business environment
• Experience managing or working closely with Salesforce Administrators
• Strong product or systems-thinking mindset - able to prioritise and drive initiatives
• Ability to balance hands-on technical work with strategic oversight
• Strong understanding of Salesforce data architecture, governance, and best practices
• Experience working in live production environments
• Strong problem-solving and debugging capabilities
• Ability to manage multiple priorities and push projects forward independently
• High attention to detail, especially around data accuracy and system reliability
• Familiarity with data enrichment or scraping tools (e.g. Apify or similar) is a plus
• Must be able to work in alignment with Sydney, Australia business hours
• Fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment
• Competitive salary based on experience
• Performance-based bonus tied to outcomes
• Direct employment with established, high-growth companies
• Opportunity to own and shape Salesforce and CRM systems end-to-end
• Work with global, high-quality clients
• Clear progression into leadership roles as the business scales.

Skills

Salesforce ownership

Leadership

Product thinking

English fluency

Tools

Apex

Lightning Web Components (LWC)

SOQL/SOSL

Integrations

Job description

Reef seeks a senior Salesforce Product & Technical Lead to own the Salesforce ecosystem, drive data quality and CRM performance within a fast‑growing business.

You will balance hands-on development with product thinking, lead a Salesforce Administrator, and align initiatives with business goals across stakeholders.

This is a remote, full-time role aligned to Sydney hours, offering a performance-based bonus and the opportunity to shape Salesforce and CRM systems end-to-end.