Salesforce Development Lead

DFP Recruitment; Sydney; On-site; AUD 140,000 - 220,000; Full time

Job summary

The National Disability Insurance Agency (NDIA) invites applications for an EL1 Salesforce Development Lead (Labour Hire). This role provides technical leadership for Salesforce development within a complex ICT program, guiding design, development and delivery of Vlocity components to meet security, performance and quality standards.

Working with multidisciplinary delivery teams, you will coordinate hands-on technical guidance, drive best-practice solution delivery, and support CI/CD, DevOps,

Qualifications

• Experience with OOP, frameworks & design patterns, integrations (REST APIs, Platform Events) and source control (GitLab).
• Strong knowledge of Salesforce platform technologies: Apex, Lightning Components, Salesforce APIs, and Omnistudio/Vlocity.
• Experience across Sales Cloud, Service Cloud, Community Health Cloud is desirable.
• Salesforce certifications are highly desirable.

Responsibilities

• Ensure solutions adhere to governance and coding standards via reviews.
• Collaborate with stakeholders to gather and analyse requirements.
• Develop Salesforce Vlocity solutions with robust performance and re-use.
• Deliver high-quality Vlocity components with cross-team collaboration.
• Provide hands-on technical guidance and development leadership.
• Support code deployment across environments including Production.
• Adopt CI/CD, DevOps and test automation practices.
• Build team capability through knowledge sharing and daily scrums.

Skills

OOP & design patterns

Salesforce Apex & Lightning

Salesforce APIs & Omnistudio

Vlocity/Omnistudio

Tools

GitLab

VSCode

Jira

Job description

The EL1 Salesforce Development Lead (Labour Hire) will provide technical leadership and oversight of Salesforce development activities within a complex ICT program environment.

Working within multidisciplinary ICT delivery teams, the role will lead the design, development and implementation of Salesforce solutions and provide technical direction to development teams. The role will ensure solutions are secure, scalable, maintainable and aligned with approved architecture, engineering standards and business requirements.

The successful candidate will combine strong Salesforce technical expertise with development leadership, providing hands‑on technical guidance, coordinating development activities and supporting the delivery of high‑quality enterprise Salesforce solutions.

Rate:

The proposed rate should reflect candidate's skills and experience against the Evaluation Criteria. Candidates that do not demonstrate these criteria will not be assessed. Candidates should be aware that rates may be negotiated further as part of the selection process.

As part of the eligibility and suitability requirement, NDIA seeks Labour Hire Workers who are Australian citizens only. Successful candidates will be required to furnish valid evidence of citizenship during the Pre‑engagement Check.

Applicable for ACT, VIC and QLD: Labour hire licences are required in the state that specified personnel are being contracted.

Key duties and responsibilities

• Ensuring solutions adhere to governance and coding standards via reviews.
• Collaborating with stakeholders to gather and analyse requirements.
• Supporting design standards creation and design reviews, and developing Salesforce Vlocity solutions that ensure robustness, re-useability, performance, and quality of the solution.
• Delivering quality Salesforce Vlocity components and solutions in concert with other developers, UI/UX experts, solution architects, and accessibility experts.
• Bringing your expertise of Salesforce Vlocity to help guide best practice solution delivery.
• Supporting the code deployment process through all environments including Production.
• Adopting and supporting the rollout of CI/CD and DevOps and test automation practises.
• Helping to build the capability of the team through close collaboration and knowledge sharing with colleagues.
• Actively participating in daily scrum activities.

The EL1 Salesforce Development Lead (Labour Hire) will provide technical leadership and oversight of Salesforce development activities within a complex ICT program environment.

Working within multidisciplinary ICT delivery teams, the role will lead the design, development and implementation of Salesforce solutions and provide technical direction to development teams. The role will ensure solutions are secure, scalable, maintainable and aligned with approved architecture, engineering standards and business requirements.

The successful candidate will combine strong Salesforce technical expertise with development leadership, providing hands‑on technical guidance, coordinating development activities and supporting the delivery of high‑quality enterprise Salesforce solutions.

Rate:

The proposed rate should reflect candidate's skills and experience against the Evaluation Criteria. Candidates that do not demonstrate these criteria will not be assessed. Candidates should be aware that rates may be negotiated further as part of the selection process.

Citizenship:

As part of the eligibility and suitability requirement, NDIA seeks Labour Hire Workers who are Australian citizens only. Successful candidates will be required to furnish valid evidence of citizenship during the Pre‑engagement Check.

Labour Hire Licence:

Applicable for ACT, VIC and QLD: Labour hire licences are required in the state that specified personnel are being contracted.

Key duties and responsibilities

• Ensuring solutions adhere to governance and coding standards via reviews.
• Collaborating with stakeholders to gather and analyse requirements.
• Supporting design standards creation and design reviews, and developing Salesforce Vlocity solutions that ensure robustness, re-useability, performance, and quality of the solution.
• Delivering quality Salesforce Vlocity components and solutions in concert with other developers, UI/UX experts, solution architects, and accessibility experts.
• Bringing your expertise of Salesforce Vlocity to help guide best practice solution delivery.
• Supporting the code deployment process through all environments including Production.
• Adopting and supporting the rollout of CI/CD and DevOps and test automation practises.
• Helping to build the capability of the team through close collaboration and knowledge sharing with colleagues.
• Actively participating in daily scrum activities.

NOTE: the key responsibilities of the role are based on current priorities and may change over time

About the organisation

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

• We value people – We put participants at the heart of everything we do.
• We grow together – We work together to deliver quality outcomes.
• We aim higher – We are resilient and always have the courage to do better.
• We take care – We own what we do and we do the right thing.

Our values reflect our passion and commitment to building a positive, participant-centred culture.

Criteria

Each candidate must provide a response to each criterion. Each response is limited to 3000 characters.

Essential criteria

1. Experience working with OOP, frameworks & design patterns, in building and working with integrations (example REST APIs, Platform Events) and working with Source Control tools (e.g. GitLab) & package-based development
2. Experience in Salesforce platform technologies such as Apex, Lightning Components, Salesforce APIs as well as Vlocity package/Omnistudio platform using Ominiscripts, Flexcards, Integration procedure and DataRaptors
3. Experience in Salesforce Sales Cloud, Service Cloud, Community Cloud, Health Cloud implementations
4. Salesforce certifications (e.g., Salesforce Certified Platform Developer I and II, Omnistudio Developer/Consultant, Salesforce Architect Domain) are highly desirable
5. Experience in helping build team capability, establishing/refining and influencing processes/practices, excellent communication and interpersonal skills
6. Highly developed analytical and problem-solving skills and a continuous improvement mindset

Desirable criteria

1. Experience working with Source Control tools (e.g. GitLab) & package-based development
2. Experience with Atlassian Jira, VSCode and DevOps practices
3. Demonstrable experience successfully implementing minimum 5+ Salesforce platform-based CRM projects using an agile methodology
4. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application. DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via***********@dfp.com.auor1300 337 ***and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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