Salesforce Business Analyst / Project Manager

Excolo.; Sydney; On-site; AUD 113,574 - 125,720; Full time

Job summary

A leading consulting firm is seeking a Salesforce Business Analyst / Project Manager to enhance retail and eCommerce customer experience. You will integrate various Salesforce clouds and ensure seamless shopping journeys. Candidates should have 3+ years of experience with Salesforce and strong stakeholder engagement skills. This full-time role is based in Sydney, Australia.

Qualifications

• 3+ years with Salesforce (any cloud)
• 1+ year with Service Cloud

Responsibilities

• Lead workshops & gather business requirements
• Translate needs into user stories & functional specs
• Keep stakeholders engaged & projects on track

Skills

Salesforce experience

Stakeholder engagement

Job description

Salesforce Business Analyst / Project Manager

Salesforce Business Analyst / Project Manager

Direct message the job poster from Excolo.

Recruitment Consultant, Technology & Project Services

We’re partnering with a leading retail brand to find a Salesforce Business Analyst / Project Manager who will help shape the future of their retail and eCommerce customer experience.

You’ll work across multiple Salesforce clouds—Order Management, B2B Commerce, Experience Cloud, Sales, and Service—integrating with ERP, WMS, OMS, payment gateways, and more to create seamless shopping journeys.

What you’ll do:

• Lead workshops & gather business requirements
• Translate needs into user stories & functional specs
• Keep stakeholders engaged & projects on track

What you bring:

• 3+ years with Salesforce (any cloud)
• 1+ year with Service Cloud

Nice to have:

• Retail system integration know-how

If you’re ready to deliver solutions that connect online and in-store experiences for millions of customers, let’s talk.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Project Management

• Industries

  Retail

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