Salesforce Architect

IAG; City of Melbourne; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

13% superannuation

20 days annual leave

5 days MyLeave

Insurance discounts

Partner discounts

Learning & development

Study assistance

Secondment opportunities

Job summary

IAG is seeking a Salesforce Architect to shape the ongoing evolution of Salesforce across the enterprise in Australia. You will own design, governance, and stakeholder collaboration to deliver secure, scalable solutions aligned with business goals.

The role requires hands-on experience with Salesforce clouds, architecture governance, and the ability to lead delivery teams across transformation programs. 12-month max-term full-time based in Australia, with flexible location options.

Qualifications

• Proven experience designing Salesforce solutions in complex enterprise environments and major transformation initiatives.
• Ability to influence stakeholders and translate technical concepts to diverse audiences.
• Proven ability to balance multiple priorities while maintaining architectural integrity.
• Collaborative approach with enterprise, platform and solution architecture communities.
• Hands-on experience with Salesforce Financial Services Cloud, Sales Cloud, Service Cloud and Experience Cloud, including integration with other clouds.
• Strong knowledge of scalable Salesforce architecture, security, integration, environment strategy and CI/CD.

Responsibilities

• Shape the ongoing evolution of the Salesforce platform to meet enterprise objectives.
• Own high-level and low-level Salesforce solution design with scalable, secure approaches.
• Partner with business and technology stakeholders to shape solution approaches.
• Drive architecture governance with artefacts and design reviews.
• Collaborate with architects to align solutions with standards.
• Provide architectural leadership to delivery teams and mentor specialists.
• Lead workshops to uncover business needs and align on customer-focused solutions.

Skills

Salesforce architecture

Stakeholder influence

Enterprise design

CI/CD practices

Security & integration

Cross-team collaboration

Education

Salesforce architecture certifications

Tools

Salesforce Financial Services Cloud

Sales Cloud

Service Cloud

Experience Cloud

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Shape the future of Salesforce at IAG and help drive the ongoing evolution of a critical enterprise platform. This is not solely a project focused architecture role. Instead, you'll be a strategic technology partner who helps design the Salesforce ecosystem across business as usual operations, transformation programs, platform uplift, governance and continuous improvement. Working across multiple priorities, you'll influence technology direction, support business outcomes and bring clarity to complex challenges. You'll collaborate with stakeholders across the organisation, balancing strategic thinking with practical delivery to ensure Salesforce continues to meet the needs of both today and tomorrow.

This is a 12-month max-term full-time role based in Gadigal Country (Darling Park 2, Sydney) or Naarm (Melbourne).

What You'll Do

• Shape the ongoing evolution of the Salesforce platform, ensuring solutions align with enterprise architecture principles, technology strategy and long-term business objectives.
• Own high-level and low-level Salesforce solution design, recommending scalable, secure and supportable approaches based on customer and business needs
• Partner with business and technology stakeholders to shape solution approaches, assess opportunities and influence architectural outcomes.
• Drive architecture governance by developing clear artefacts, presenting recommendations and contributing to design reviews and decision forums.
• Collaborate with platform, domain and enterprise architects to ensure solutions align with broader technology strategies and standards.
• Guide delivery teams by providing architectural leadership, mentoring technical specialists and supporting successful implementation outcomes.
• Lead and facilitate workshops that uncover business needs, simplify complexity and build alignment around practical, customer focused solutions.

What You'll Bring

• Proven Experience designing Salesforce solutions within complex enterprise environments and major transformation initiatives.
• Confidence influencing stakeholders and translating technical concepts into clear recommendations across business, technology and leadership groups.
• Experience balancing multiple priorities while maintaining strategic focus and architectural integrity in a fast paced environment.
• Collaborative approach to working with enterprise, platform and solution architecture communities.
• Essential: Hands-on experience with Salesforce Financial Services Cloud, Sales Cloud, Service Cloud and Experience Cloud, including integration with other cloud platforms.
• Strong knowledge of scalable Salesforce architecture, security, integration, environment strategy and CI/CD practices.
• Preferred: Experience in insurance or financial services is preferred. Relevant Salesforce architecture certifications are highly regarded.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Wednesday 23 September 2026 11:59PM AEST

Please note - full time, part time, and job-sharing arrangements will be considered.

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***********@iag.com.au for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.