Salesforce Admin & Solutions Specialist (Hybrid/Remote)

Lawson Delaney; Melbourne; Hybrid; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Salary packaging options

Hybrid work flexibility

Technical coaching

Job summary

Lawson Delaney is seeking a Business Solutions Administrator (Salesforce) to lead hands-on Salesforce administration, configuration, testing, and data quality across the platform. The role reports to the General Manager ICT and supports both implementation and post-go-live operations in a hybrid Melbourne setup.

You will convert business requirements into maintainable solutions, manage user access and security, and escalate complex architecture or integration needs to the architect.

Qualifications

• Experience administering Salesforce or a comparable enterprise application (user management, security, configuration, reports, declarative automation).
• Salesforce Administrator certification or commitment to achieve certification within an agreed timeframe.
• Experience in data management including cleansing, imports, duplicate control, and data reconciliations.
• Understanding of privacy principles, least-privilege security, and controlled testing/release processes.
• Clear, patient communication with both technical and operational stakeholders.
• Desirable: Platform App Builder, Field Service, Experience Cloud; Health Cloud, MAICA, CPQ; NDIS environments; ability to clear an NDIS Worker Screening Check.

Responsibilities

• Salesforce administration & configuration: manage user access, security roles, page layouts, custom objects, and declarative automation (Flows).
• Data quality management: data imports, cleansing, duplicate management, and routine reconciliation checks.
• Testing & release governance: controlled testing, documentation, and deployment per change management standards.
• User & application support: incident resolution and user support for Salesforce and other business applications.
• Technical escalation: identify and escalate architecture, integration, security, and developer-level requirements to the Business Solutions Architect.

Skills

Salesforce administration

User management

Security roles

Configuration

Declarative automation

Data quality management

Testing & release governance

User support

Communication skills

Tools

Salesforce Admin tooling

Change management tools

Job description

Lawson Delaney is seeking a Business Solutions Administrator (Salesforce) to lead hands-on Salesforce administration, configuration, testing, and data quality across the platform. The role reports to the General Manager ICT and supports both implementation and post-go-live operations in a hybrid Melbourne setup.

You will convert business requirements into maintainable solutions, manage user access and security, and escalate complex architecture or integration needs to the architect.