Sales & Warehouse Associate — Customer Focus, Training Included

Our Town Fencing; Melbourne; On-site; AUD 44,000 - 55,000; Full time

Job summary

Our Town Fencing in Derrimut VIC is seeking a Sales and Warehouse Assistant to join our team. You will support customer service, help manage stock, and keep the warehouse running smoothly.

The role is casual with a $36.11 per hour rate, based on 38 hours per week, with training provided for forklift and safety.

Uniforms provided, weekly pay, and ongoing training available to support your ongoing development and success in a friendly, supportive team.

Qualifications

• Experience in retail or sales, preferably in building supplies or home improvement.
• Familiarity with warehouse operations and inventory management.
• Forklift licence preferred (training available); MR licence a bonus.
• Strong communication and customer-focused attitude.
• Physically fit and able to handle heavy materials.
• Detail-oriented with a tidy, organised approach.
• Team player with a positive attitude and willingness to learn.
• Basic computer skills for inventory and sales systems.

Responsibilities

• Operate forklifts and warehouse equipment (training provided).
• Load and unload deliveries for customers efficiently and safely.
• Receive stock and manage inventory to maintain stock levels.
• Pick and pack customers' orders with attention to detail.
• Deliver exceptional customer service in-store and over the phone.
• Assist customers with product selection, order processing, and general inquiries.
• Support monthly stocktakes.
• Collaborate with team members to maintain a clean, safe and productive warehouse environment

Skills

Retail experience

Warehouse operations

Forklift licence

MR licence

Communication skills

Physically fit

Attention to detail

Team player

Computer skills

Job description

Our Town Fencing is currently seeking a Sales and Warehouse Assistant to join our team in Derrimut VIC.

Who are we?

Our Town Fencing is a leading provider of high-quality fencing solutions. With over 20 years of experience in the industry, Our Town Fencing is dedicated to delivering exceptional customer service and innovative products. Join us and be part of a dynamic and growing team that is passionate about making a difference.

The Role:

You will play a crucial role in providing excellent customer service, maintaining our store's presentation, and supporting the efficient operations of our warehouse.

Rate: Competitive pay rates $36.11 (casual rate) guaranteed 38 hour a week.

Hours: 38 Hours, Monday to Friday, every second Saturday.

What you will be doing:

• Operate forklifts and warehouse equipment (training provided if required).

• Load and unload deliveries for customers efficiently and safely.

• Receive stock and manage inventory to maintain accurate stock levels.

• Pick and pack customers' orders with attention to detail.

• Deliver exceptional customer service in-store and over the phone.

• Assist customers with product selection, order processing, and general inquiries.

• Support monthly stocktakes.

• Collaborate with team members to maintain a clean, safe and productive warehouse environment

What we are looking for:

• Previous experience in retail or sales, ideally in building supplies or home improvement.

• Familiarity with warehouse operations and inventory management.

• Forklift licence preferred (training available); MR licence a bonus.

• Strong communication skills and a customer-focused attitude.

• Physically fit and comfortable handling heavy materials.

• Detail-oriented with a tidy organised approach.

• Team player with a positive attitude and willingness to learn.

• Basic computer skills for inventory and sales systems.

What's in it for you?

• Competitive pay rates.

• Weekly pay cycle.

• Ongoing training and development.

• Supportive team culture.

• Uniforms provided (excluding steel cap boots).

• Safety bonus.

• Employee referral bonus.

Do you fit in with the Our Town Fencing Core Values?

• Have a go- Takes action, passionate, genuine, energetic & fun.

• Competes & Wins- Can do, organised, effective, competent.

• Committed- To the business, to each other, safety, focused, sustained performer, hard work ethic.

• Easy to Deal With- Customer focused; helps first; knows where we stand.

• Integrity- Do the right thing even when no one is watching. Be open.

• Getting Better All the Time- Be better tomorrow, open to change, growth & learning.

If you are someone who is experienced with providing excellent customer service and warehouse assistance, we encourage you to apply for this role. Click the "Apply Now" button to submit your application.

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