Sales Team Leader — Hybrid, Customer-Driven Growth

The Good Guys; Australian Capital Territory; Híbrido; AUD 34.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous commission

Employee discounts across JB Hi-Fi集团

Hybrid work model

12 weeks parental leave

EAP (Employee Assistance Program)

Charity and community initiatives

Descripción de la vacante

The Good Guys is seeking a Retail Supervisor to coordinate a designated area of the store and help drive sales growth. You will supervise daily operations, mentor team members and ensure a positive customer experience across the department.

You will work with the store team to maintain merchandising standards, assist with web orders, and ensure compliance with relevant consumer laws and safety guidelines. This role emphasizes customer focus and teamwork in a fast-paced retail environment.

Formación

• Customer focus guides daily decisions and service quality.
• Consistently strives to achieve results and meet store goals.
• Identifies and mentors team members to support career growth.

Responsabilidades

• Deliver consistent, exceptional customer service.
• Drive delivery of quality, profitable sales within budget.
• Collaborate with team to resolve queries and assist customers.
• Ensure visual merchandise meets quality standards.
• Monitor web orders and coordinate picking/packing for timely delivery.
• Ensure compliance with Consumer Law and safety requirements.

Conocimientos

Customer focus

Drives results

Develops talent

Descripción del empleo

The Good Guys is seeking a Retail Supervisor to coordinate a designated area of the store and help drive sales growth. You will supervise daily operations, mentor team members and ensure a positive customer experience across the department.

You will work with the store team to maintain merchandising standards, assist with web orders, and ensure compliance with relevant consumer laws and safety guidelines. This role emphasizes customer focus and teamwork in a fast-paced retail environment.