Sales Support Officer

Elders Rural Services Australia Limited; Tamworth; On-site; AUD 52,000 - 68,000; Full time

Job summary

Elders Rural Services Australia Limited in Tamworth is seeking a Sales Support Officer to join the team on a permanent, full-time basis. You will provide essential administrative and processing support, backing the sales team and helping to grow client relationships across livestock and financial services.

With hands-on training, mentoring and ongoing support, this role suits someone who is customer-focused, well-organised and eager to develop in rural Australia.

Qualifications

• Experience in administration, sales support, customer service or a similar role.
• A customer-first approach and strong relationship-building skills.
• Excellent organisation and attention to detail; able to manage competing priorities.
• A proactive, resourceful and commercially minded approach, with confidence using technology.
• A collaborative attitude and genuine commitment to supporting your team, clients and local community.

Responsibilities

• Providing high-quality administrative and processing support to keep the branch running smoothly.
• Supporting the sales process and providing administration and coordination for the Branch Manager and wider team.
• Building strong client relationships and identifying opportunities to deliver practical solutions.
• Supporting the team to maximise sales and business opportunities.
• Managing expenses, invoices and general office administration.

Skills

Customer focus

Relationship building

Organisational skills

Attention to detail

Team collaboration

Job description

About the role

We are looking for a Sales Support Officer to join our Tamworth team on a permanent, full-time basis. Your expert customer service skills will operate as the backbone of the branch and support the sales teams in maintaining and growing client relationships. With the backing of the Elders network, you will be provided with the tools necessary to take clients through the end-to-end sales process across all facets of the branch including livestock & financial services. Benefit from hands‑on training, ongoing mentoring and support to develop your skills and grow your career with Elders. No matter where you are in your career journey, we welcome new starters and career changers who are eager to learn and develop.

Responsibilities

• Providing high‑quality administrative and processing support to keep the branch running smoothly.
• Supporting the sales process and providing administration and coordination for the Branch Manager and wider team.
• Building strong client relationships and identifying opportunities to deliver practical solutions.
• Supporting the team to maximise sales and business opportunities.
• Managing expenses, invoices and general office administration.

About You

• Experience in administration, sales support, customer service or a similar role, preferred but not necessary.
• A customer‑first approach and strong relationship‑building skills.
• Excellent organisation, attention to detail and the ability to manage competing priorities.
• A proactive, resourceful and commercially minded approach, with confidence using technology.
• A collaborative attitude and genuine commitment to supporting your team, clients and local community.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for over 185 years. Our expansive network across Australia offers links to markets, tailored advice, and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate. We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets. Elders is for Australian agriculture.

For over 185 years Elders has been embedded in the fabric of Australian agriculture and played a key role in rural and regional communities by employing local people and servicing local farming families. We're dedicated to continuing this legacy through our extensive network, and, by paving the way toward a bright future for agriculture through our ongoing focus on innovation and sustainability. Elders is proudly creating lasting impact on Australia’s farming families and communities.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders. We will accept applications from all people with the right to live and work in Australia.