Sales Support & Customer Acquisition Specialist

Team Executive Consultants; Melbourne; Hybride; AUD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements

Hybrid role after probationary period

Performance-based bonuses

Résumé du poste

Team Executive Consultants in Melbourne seeks a Sales Support & Customer Acquisition Specialist to help attract new customers and support sales activities. You will engage with prospects, process orders, and work closely with BDMs to convert opportunities into revenue.

The role emphasizes strong communication, CRM proficiency, and a proactive, customer-first approach. Hybrid work after probation and performance-based bonuses are included.

Qualifications

• Excellent communication and relationship-building skills.
• Proactive, results-driven attitude with interest in sales and customer acquisition.
• Strong organisational skills and attention to detail.
• Experience with CRM/ERP systems and MS Office.

Responsabilités

• Process incoming sales orders via email and phone.
• Liaise with BDMs on opportunities and orders.
• Identify and engage potential customers through calls, emails, networking, and other outreach activities.
• Generate new leads and support customer acquisition.
• Follow up on leads, enquiries, and sales opportunities to convert prospects into customers.
• Build and maintain relationships with prospective and existing customers.
• Provide sales administration and operational support to the sales team.
• Prepare quotations, proposals, and sales documentation.
• Maintain accurate customer records and update CRM systems.
• Assist in achieving sales targets and improving customer satisfaction.
• Collaborate with internal teams to ensure a smooth customer experience.
• Prepare weekly and monthly sales analysis and forecasting.

Connaissances

Communication skills

Interpersonal skills

Relationship building

Sales-focused

Lead generation

Outils

Salesforce

Microsoft Office

ERP systems

CRM systems

Description du poste

Salary up to $85K plus Super (subject to relevant exp.)

Paid Bonuses based on performance

Are you a people person with a passion for sales, customer relationships, and business growth?

We’re looking for a motivated, customer-focused Sales Support & Customer Acquisition Specialist. If you enjoy connecting with people, identifying new business opportunities, and helping customers find the right solutions, we’d love to hear from you.

About the Role

In this role, you’ll play an important part in supporting sales activities, attracting new customers, and building lasting client relationships. You’ll work closely with the team to identify potential customers, generate leads, follow up on opportunities, and contribute to business growth.

Key Responsibilities

Manage and process incoming sales orders via email and phone.

Liaise with BDMs on opportunities and incoming orders.

Identify and engage potential customers through calls, emails, networking, and other outreach activities.

Generate new leads and support customer acquisition initiatives.

Follow up on leads, enquiries, and sales opportunities to help convert prospects into customers.

Build and maintain strong relationships with prospective and existing customers.

Provide sales administration and operational support to the sales team.

Prepare quotations, proposals, and sales documentation as required.

Maintain accurate customer records and update CRM systems.

Assist in achieving sales targets and improving customer satisfaction.

Collaborate with internal teams to ensure a smooth and positive customer experience.

Prepare weekly and monthly sales analysis and forecasting.

Liaise with the Stock Coordinator to support stock control across states.

Monitor freight costs to support efficient and cost-effective order fulfillment.

What We’re Looking For

Strong communication, interpersonal, and relationship-building skills.

A proactive, results-driven attitude with a genuine interest in sales and customer acquisition.

Excellent organisational skills and attention to detail.

Confidence in engaging with new people and following up on opportunities.

Good problem-solving skills and a customer-first mindset.

Strong computer skills and familiarity with CRM and ERP systems, Sales Force, and Microsoft Office.

Previous experience in sales, customer service, and sales support is needed along with motivation.

What's on Offer

Flexible working arrangements.

Hybrid role after probationary period.

Paid Bonuses subject to performance.

A supportive and collaborative team environment.

Opportunities for professional development and career progression.

The chance to develop valuable sales, communication, and business development skills.

A rewarding role where your contribution to business growth makes a difference.