Sales Process Optimisation & Digitalisation Specialist

Siemens Healthineers AG; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Siemens Healthineers in Melbourne invites an hands-on Sales Operations Associate to help our sales team maximise system value from opportunity through order handover.

You’ll join the Operational Excellence & Digitalisation team, support users, improve processes, and collaborate with local and global colleagues on system enhancements.

The role requires CRM experience, understanding of sales workflows, strong problem-solving and data skills, and permanent rights to work in Australia.

Qualifications

• Experience using or supporting CRM systems in sales operations or a similar business environment.
• Understanding of sales processes, quoting and approval workflows.
• Strong problem-solving, communication and stakeholder management skills.
• Confident working with data, learning systems and identifying improvements.

Responsibilities

• Improve sales workflows, data quality and handovers to order management.
• Assess business needs and prioritise system improvement requests.
• Coordinate incident escalation, testing and release activities with IT teams.
• Create user guides and help teams adopt system and process changes.
• Support system users through troubleshooting, training and practical guidance.

Skills

CRM experience

Sales operations knowledge

Data interpretation

Stakeholder management

Training/guide creation

Tools

Oracle Sales Cloud

SAP

ServiceNow

Job description

Siemens Healthineers in Melbourne invites an hands-on Sales Operations Associate to help our sales team maximise system value from opportunity through order handover.

You’ll join the Operational Excellence & Digitalisation team, support users, improve processes, and collaborate with local and global colleagues on system enhancements.

The role requires CRM experience, understanding of sales workflows, strong problem-solving and data skills, and permanent rights to work in Australia.