Sales Optimisation Manager - SunglassHut & Oakley

Luxottica Retail Australia Pty Ltd; North Sydney Council; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Product allowance

Discounts on brands (up to 50%)

Wellness amenities

Hybrid working options

Job summary

Luxottica Retail Australia Pty Ltd in North Sydney is seeking an experienced Sales Support Manager to partner with the VP of Sales for Sunglass Hut & Oakley, driving growth and initiatives across our retail network. Based at our North Sydney Head Office, you will connect field teams with corporate functions to deliver commercial outcomes and improved customer experiences.

This senior role requires a strong track record in leading multi-site teams, managing P&L and influencing senior

Qualifications

• 10+ years leadership experience in retail, FMCG or multi-site environments.
• Strong commercial acumen with experience managing and interpreting P&L performance.
• Proven ability to lead change and deliver business improvement initiatives.
• Experience influencing senior stakeholders across multiple functions.
• Exceptional analytical, problem-solving and decision-making skills.
• Strong leadership, coaching and relationship-building capability. Ability to balance strategic thinking with operational execution.
• Excellent communication and stakeholder management skills.

Responsibilities

• Partner with the VP of Sales to drive sales, KPI and profitability outcomes.
• Lead strategic projects that improve retail performance and customer experience.
• Analyse sales and operational data to identify opportunities and drive action.
• Translate frontline insights into business-wide strategies and solutions.
• Work closely with Marketing, Finance, HR and Merchandising to align priorities.
• Identify and remove operational inefficiencies across the store network.
• Scale proven best practices to drive consistent performance nationally.
• Support and influence field leadership teams to achieve business goals.
• Track project outcomes and measure business impact.

Skills

Leadership experience

P&L management

Change management

Stakeholder management

Analytical thinking

Communication skills

Job description

Company description

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

Job description

Lead Performance. Drive Change. Shape the Future of Retail.

We're looking for an experienced and commercially driven Sales Support Manager to partner with the Vice President of Sales for Sunglass Hut & Oakley, supporting sales growth, operational excellence and strategic business initiatives across our retail network.

Based at our North Sydney Head Office, this highly visible role sits at the centre of the business, connecting field teams with corporate functions to drive performance, improve customer experiences and deliver meaningful commercial outcomes.

Your Responsibilities

• Partner with the VP of Sales to drive sales, KPI and profitability outcomes
• Lead strategic projects that improve retail performance and customer experience
• Analyse sales and operational data to identify opportunities and drive action
• Translate frontline insights into business-wide strategies and solutions
• Work closely with Marketing, Finance, HR and Merchandising to align priorities
• Identify and remove operational inefficiencies across the store network
• Scale proven best practices to drive consistent performance nationally
• Support and influence field leadership teams to achieve business goals
• Track project outcomes and measure business impact

About You

• 10+ years' leadership experience within retail, FMCG or multi-site environments
• Strong commercial acumen with experience managing and interpreting P&L performance
• Proven ability to lead change and deliver business improvement initiatives
• Experience influencing senior stakeholders across multiple functions
• Exceptional analytical, problem-solving and decision-making skills
• Strong leadership, coaching and relationship-building capabilityAbility to balance strategic thinking with operational execution
• Excellent communication and stakeholder management skills

Why Join Us?

A career with EssilorLuxottica will also offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
• Abundance of local cafes, a major shopping centre and close to public transport facilities
• Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities.
• Wide range of career opportunities across the EssilorLuxottica network
• Options for a hybrid working environment

Ready to Take the Next Step?

This is an outstanding opportunity for a high-performing retail leader looking to expand their impact beyond store operations and play a key role in shaping the future success of Sunglass Hut & Oakley.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

We're an Italian company, with our global head office based in Milan.

With over 7,000 retail stores and 70,000 employees spread across more than 130 countries, Luxottica is a clear market leader in the eyewear and eyecare market.

We manufacture, market and distribute a collection of luxury frames and sunglasses. Our house brands (the ones we own) include Ray-Ban, Oakley, Persol, Vogue, Arnette and our licensed product brands include Tiffany & Co., Prada, Dolce & Gabbana, Coach and Chanel.

Across Australia & New Zealand, we have over 800 retail stores and 5,000 employees across our 2 leading Optical brands – OPSM and Laubman & Pank plus our global Icon – Sunglass Hut

Source: this is an extract from the company's own website