Sales Ops & Analytics Specialist

YDU JC Air Cond & Ref Inc.- Dubai; City of Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Johnson Controls is seeking a Sales Operations Specialist to optimize sales processes, ensure data quality, and support forecasting. You will work with Sales Leaders to implement efficient workflows, standardize reporting, and drive Salesforce adoption across the Pacific sales function.

The role emphasizes data-driven decision making, cross-functional collaboration, and continuous improvement in a global, full-time capacity. Strong CRM and analytics skills are essential to succeed.

Qualifications

• 2–3 years of experience in Sales Operations or Sales Analytics.
• Proficient with CRM platforms (Salesforce).
• Strong Excel, PowerPoint and PowerBI skills.
• Experience with GTM strategy, sales capacity planning and pipeline management.
• Detail-oriented, analytical and process-driven.
• Excellent communication and stakeholder engagement.

Responsibilities

• Optimize and manage sales processes aligned with GTM policies.
• Maintain data integrity and governance in Salesforce.
• Build and maintain dashboards and reports in PowerBI.
• Support sales capacity planning, forecasting and cadence.
• Promote best practices in Salesforce usage and data quality.
• Collaborate with operations to standardize processes and onboarding workflows.

Skills

Sales Operations

Sales Analytics

Salesforce

Excel

PowerPoint

PowerBI

GTM strategy

Pipeline management

Stakeholder engagement

Job description

Johnson Controls is seeking a Sales Operations Specialist to optimize sales processes, ensure data quality, and support forecasting. You will work with Sales Leaders to implement efficient workflows, standardize reporting, and drive Salesforce adoption across the Pacific sales function.

The role emphasizes data-driven decision making, cross-functional collaboration, and continuous improvement in a global, full-time capacity. Strong CRM and analytics skills are essential to succeed.