Sales Operations Lead: Fast-Track Delivery & Growth

Wesfarmers Health; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Employee discounts across Wesfarmers –

Job summary

Wesfarmers Health invites applications for a Sales Operations & Delivery Lead to join our Wholesale Sales team on a 12-month fixed-term contract. Reporting to the General Manager – Wholesale Sales, you will identify commercial and operational opportunities and own delivery from plan to outcomes.

This hands-on role moves quickly from insight to action, spanning pricing, contracts, trading terms, loyalty programs and sales execution, partnering with sales leaders and cross-functional teams to

Qualifications

• Proven experience in sales operations, commercial management and project delivery.
• Ability to lead cross-functional initiatives with clear accountability for outcomes.
• Strong commercial acumen with ability to identify value and justify change.
• Analytical capability to interrogate data independently.
• Familiarity with AI capabilities to accelerate analysis.
• Experience navigating contract management, pricing frameworks and margin levers in high-volume environments.
• Degree in Business, Commerce, Finance, Operations or a related discipline.

Responsibilities

• Identify commercial and operational issues, inefficiencies and growth opportunities across the wholesale and retail portfolio — then owning the response.
• Develop implementation plans for sales and commercial initiatives, and driving them through to delivery with accountability for outcomes.
• Lead projects that improve margin, pricing, sales effectiveness or customer outcomes — from scoping through to execution and benefit realisation.
• Diagnose root causes of underperformance (margin leakage, pricing risks, contract gaps) and mobilise corrective action.
• Partner with sales leaders to design and embed improved ways of working, tools and processes that stick in the field.
• Maintaining governance and controls across contracts, frameworks and commercial agreements — and fixing gaps when you find them
• Building the reporting and dashboards needed to track initiative progress and performance, not as an end in themselves, but as tools to drive decisions and accountability

Skills

Sales operations

Commercial management

Project delivery

Cross-functional leadership

Analytical thinking

AI capabilities

Pricing & contracts

Education

Business degree

Commerce degree

Finance degree

Operations degree

Job description

Wesfarmers Health invites applications for a Sales Operations & Delivery Lead to join our Wholesale Sales team on a 12-month fixed-term contract. Reporting to the General Manager – Wholesale Sales, you will identify commercial and operational opportunities and own delivery from plan to outcomes.

This hands-on role moves quickly from insight to action, spanning pricing, contracts, trading terms, loyalty programs and sales execution, partnering with sales leaders and cross-functional teams to