Sales Operations Analyst

Rauland Australia and New Zealand; Australia; On-site; AUD 90,000 - 130,000; Full time

Job summary

Rauland Australia and New Zealand is seeking a Sales Operations Analyst to power sales performance across Australia and New Zealand. You will govern CRM platforms, provide accurate reporting, and drive forecasting discipline to enable data-driven decisions.

Join a role that blends analytics, systems, and process improvement to deliver scalable sales processes and meaningful commercial insights for sustainable growth.

Qualifications

• 5+ years' experience in Sales Operations or a similar role.
• Experience with CRM platforms and data analytics to drive insights.
• Proven ability to turn data into actionable commercial insights.

Responsibilities

• Produce accurate, reliable sales reporting and dashboards.
• Oversee CRM governance, data quality and user adoption.
• Improve pipeline visibility and forecasting discipline.
• Design and optimise sales processes for efficiency and scalability.
• Deliver meaningful insights to support planning and growth.
• Lead sales operations initiatives and CRM enhancements.

Skills

CRM governance

Data analysis

Forecasting

Stakeholder management

Dashboard development

Sales analytics

Tools

Salesforce

HubSpot

SugarCRM

Job description

Turn data into decisions. Drive sales performance through insight, process and discipline.

We're looking for a commercially minded Sales Operations Analyst to help power our sales performance across Australia and New Zealand.

Reporting to the General Manager – Customer Experience, you'll be the driving force behind CRM governance, pipeline visibility, forecasting accuracy and sales process optimisation. Working closely with Sales Leaders and cross-functional teams, you'll transform data into actionable insights, improve operational discipline and ensure our teams have the tools, processes and reporting they need to succeed.

This is an opportunity to move beyond reporting and become a trusted business partner, influencing decision-making and helping shape how we drive sustainable growth across the business.

Why you'll want this role

• Drive business performance: Turn sales data into insights that influence decisions and revenue outcomes.
• Own the CRM ecosystem: Lead governance, adoption, optimisation and continuous improvement.
• Partner with leaders: Work closely with Sales Leaders and stakeholders across the business.
• Make your mark: Identify opportunities to improve processes, forecasting and operational effectiveness.
• Variety and impact: Blend analytics, systems, process improvement and project delivery in one role.

What you'll deliver

• Accurate, reliable and actionable sales reporting and dashboards.
• Strong CRM governance, data quality and user adoption.
• Improved pipeline visibility and forecasting discipline.
• Sales processes that are efficient, scalable and aligned to business needs.
• Meaningful commercial insights that support planning, prioritisation and growth.
• Successful delivery of sales operations initiatives, CRM enhancements and process improvements.
• Greater sales productivity through improved tools, reporting and operational support.

What you bring

• 5+ years' experience in Sales Operations, Revenue Operations, Sales Analytics or a similar role.
• Strong experience managing CRM platforms such as Salesforce, HubSpot, SugarCRM or equivalent.
• Proven ability to analyse sales and CRM data to generate actionable business insights.
• Experience improving sales processes, reporting and forecasting practices.
• Strong stakeholder management skills and the ability to influence across multiple functions.
• Advanced reporting, dashboard development and analytical capability.
• A proactive, solutions-focused approach with a passion for continuous improvement.
• Strong organisational skills with the ability to manage multiple priorities and projects.

Why Rauland?

We're transforming healthcare through technology that matters. With more than 400 customers across ANZ, you'll have the opportunity to directly influence how we grow, make decisions and deliver better outcomes for our customers through data-driven sales excellence.

Inclusion and diversity at Rauland

We’re committed to building an inclusive workforce. If you require adjustments to support your application, we encourage you to reach out.