Sales Manager

Shiji Group; Willoughby City Council; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working hours

Remote work options

Learning & development access

Job summary

Shiji Group is a global hospitality technology leader seeking a Sales Manager to drive revenue across the Australia Pacific region. You will present IT solutions such as PMS, APIs, cloud services and data security to hoteliers, highlighting operational efficiency and guest experience.

You will identify key accounts, manage the end-to-end sales process with CRM, collaborate with product and marketing, and travel as needed to build relationships and close deals in a fast-paced, multinational

Qualifications

• Australian resident.
• Fluent English; other languages are a plus.
• Bachelor’s degree in Hospitality Management, Business, IT, Technology Sales or related field.
• Minimum 3 years of experience in B2B sales, preferably hospitality or SaaS technologies.
• Ability to travel as needed.
• Able to communicate with technical and non-technical audiences across countries.

Responsibilities

• Develop and implement strategic sales plans to achieve revenue targets and expand market presence in the Australia Pacific Region's hospitality industry.
• Identify and prioritize key accounts and prospects within the territory, researching their business needs and challenges.
• Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates to senior management.
• Build and maintain strong relationships with clients, serving as trusted advisor for IT solutions.
• Lead end-to-end sales process with CRM management from prospecting to contract closure and post-sale follow-up.
• Collaborate with cross-functional teams to align sales with company objectives and customer needs, including communicating with project management for smooth transition to implementation.
• Prepare and deliver sales presentations, proposals, and demonstrations to prospects, communicating value proposition of IT solutions.
• Review new marketing documents and stay updated on product enhancements, RFI’s and RFP’s.
• Collaborate with Marketing to discuss sales expectations, marketing strategies and participate in industry events.

Skills

Fluent English

B2B sales experience

Travel willingness

Autonomy and self-motivation

Analytical mindset

Education

Bachelor’s degree in Hospitality Management, Business, IT, Technology Sales or related field

Tools

CRM software

Job description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji — day and night.

What You Will Do:

As a Sales Manager, you'll be discussing and presenting our cutting-edge technology offerings which help our clients' operational needs. You will play a pivotal role in communicating how our solutions can enhance operational efficiency, revenue management, and overall guest experiences. You will be responsible for identifying and pursuing new business opportunities, cultivating relationships with key decision‑makers, and achieving sales targets within the assigned territory. Your confident familiarity with terms like PMS, APIs, Cloud, Data Security and Reputation Management is essential to succeed in this role.

Main Responsibilities:

• Develop and implement strategic sales plans to achieve revenue targets and expand market presence in the Australia Pacific Region's hospitality industry.
• Identify and prioritize key accounts and prospects within the territory, conducting thorough research to understand their business needs and challenges.
• Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates and reports to senior management.
• Build and maintain strong relationships with prospective and existing clients, serving as a trusted advisor and consultant on IT solutions tailored to their specific requirements.
• Lead the end-to-end sales process together with aligned CRM management, from initial prospecting and lead generation to negotiation, contract closure, and post-sale follow-up.
• Collaborate closely with cross-functional teams to ensure alignment of sales efforts with company objectives and customer needs, including specifically communicating with project management to translate clients’ requirements and smooth transition from sales to implementation.
• Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospects, effectively communicating the value proposition and benefits of our IT solutions, leveraging your exceptional communication and presentation skills.
• Review new marketing documents for accurate promotion of the product and update yourself on the new product enhancements, integration projects, RFI’s and RFP’s.
• Collaborate with Marketing department to discuss sales expectations and help highlight product USP’s; introducing innovative approaches on representation of the company/products; evaluate the methodologies and strategies applied to reach the relevant markets and clients; evaluate and validate partners, lead generation and qualifications; and assist with industry event participation, preparations and delivery.

Requirements

• Australian resident
• Fluent in English is mandatory, other languages are a plus.
• Bachelor's degree in Hospitality Management, Business, Information Technology, Technology Sales or a related field.
• Minimum 3 years of experience in B2B sales, preferably hospitality or SaaS technologies.
• Ability to travel as needed.
• Comfortable and confident discussing and explaining hospitality technology concepts to both technical and non-technical audiences and ready to communicate with employees, customers and partners across different countries and different organizational levels.
• Analytical mindset with the ability to address operational challenges with creative solutions.
• Proactive approach to problem-solving and an aptitude for working in a fast-paced, collaborative environment.
• A high degree of autonomy and self-motivation

Benefits

What You’ll Get From Us:

• A creative technology environment with ownership and responsibility.
• Feedback-driven culture where your ideas matter.
• Opportunities for professional and personal growth in a global company.
• Access to learning platforms such as OpenUp, Pluralsight, GoodHabitz, and LinkedIn Learning, as well as 40 hours per year dedicated to learning & development during working time.
• Flexible working hours and (partially) remote work options.