Sales Manager

1BS5O; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Sheraton Melbourne Hotel is seeking a dynamic Multi Property Sales Manager to join our Sales team and drive group and catering business across multiple properties in Melbourne. Reporting to the Director of Sales, you will identify new opportunities, nurture client relationships, negotiate contracts, and collaborate with internal teams to ensure flawless delivery and memorable guest experiences.

This role demands strong negotiation, communication, and the ability to manage multiple opportunities

Qualifications

• Previous experience in hotel sales, hospitality, guest services, or related field.
• Strong sales, negotiation, and business development skills.
• Excellent communication and relationship-building abilities.
• Results-driven with targets.
• Ability to manage multiple priorities in a fast-paced environment.
• Professionalism, adaptability, and business acumen.
• Proficiency with standard business software.

Responsibilities

• Identify, qualify, and secure new group and catering business opportunities.
• Understand market opportunities and drive revenue.
• Build and maintain relationships with clients and partners.
• Conduct sales calls, site inspections, trade shows, and client entertainment.
• Negotiate contracts and close opportunities.
• Collaborate with internal teams to ensure successful delivery of business.
• Monitor market trends and customer needs to identify opportunities.
• Deliver exceptional service and memorable client experiences.
• Prepare proposals, contracts, and customer correspondence.

Skills

Sales

Negotiation

Relationship building

Communication

Customer service

Time management

Problem solving

MS Office

Education

High school diploma or equivalent; or related degree

Job description

Additional Information

Job Number26113411
Job CategorySales & Marketing
Location27 Little Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

Are you a passionate sales professional with a proven ability to build relationships, drive revenue, and create exceptional customer experiences? Sheraton Melbourne Hotel is seeking a dynamic Multi Property Sales Manager to join our Sales team and play a key role in driving group and catering business across multiple properties.

About the Role

Reporting to the Director of Sales / Assistant Director of Sales, you will be responsible for identifying, developing, and securing new business opportunities while nurturing existing client relationships. You will focus on generating group and catering revenue, maximizing business opportunities, and delivering outstanding service throughout the customer journey.

• Identify, qualify, and secure new group and catering business opportunities.
• Understanding market opportunities and driving revenue.
• Build and maintain strong relationships with clients, industry partners, and community stakeholders.
• Conduct sales calls, site inspections, trade shows, and client entertainment activities.
• Negotiate contracts and close business opportunities.
• Collaborate with internal teams and off-property sales channels to ensure successful delivery of business.
• Monitor market trends, competitor activity, and customer needs to identify sales opportunities.
• Deliver exceptional customer service and create memorable client experiences.
• Prepare proposals, contracts, and customer correspondence to support business development activities.

About You

To be successful in this role, you will demonstrate:

• Previous experience in hotel sales, hospitality, guest services, or a related field.
• Strong sales, negotiation, and business development skills.
• Excellent communication and relationship-building abilities.
• A results-driven mindset with a passion for achieving and exceeding targets.
• The ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and problem-solving skills.High levels of professionalism, adaptability, and business acumen.
• Proficiency with standard business and computer applications.

Qualifications

• High school diploma or equivalent with relevant sales or hospitality experience; or
• Qualification in Business Administration, Marketing, Hospitality Management, or a related discipline.

Why Join Marriott International?

At Marriott International, we put people first. You'll have the opportunity to grow your career with the world's largest hospitality company while working alongside a passionate and supportive team. Enjoy access to global career opportunities, industry-leading training, and associate hotel discounts worldwide.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.