Sales & Guest Experience Associate

Rich Glen Olive Estate; Bright; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Product discounts

Growth opportunities

Supportive team culture

Job summary

Rich Glen Olive Estate in Bright, VIC is seeking a Sales & Experience Assistant to welcome customers, guide olive oil tastings, and craft beautiful gift experiences. You will learn the product range and share the story of our farm, from harvest to gift-ready products, while maintaining a warm, welcoming store presence.

This permanent Part-Time or Casual role requires weekend availability and a passion for exceptional customer experiences in a premium brand environment.

Qualifications

• Previous experience in retail, hospitality or customer service.
• Genuine passion for creating exceptional customer experiences.
• Great communication skills and the ability to connect with all kinds of people.
• Strong attention to detail and pride in presentation.
• Positive attitude and willingness to learn.
• Availability to work regular weekend shifts and during peak trading periods.

Responsibilities

• Creating warm, genuine and memorable experiences for every customer.
• Sharing the Rich Glen story and bringing our farm, products and philosophy to life.
• Learning our product range so you can confidently recommend products to suit each customer.
• Hosting and maintaining product tastings.
• Creating thoughtful gifts and hampers with care and attention to detail.
• Keeping our retail spaces beautifully presented, stocked and ready to welcome customers.
• Processing sales and assisting with day-to-day retail operations.
• Working alongside a supportive team, particularly during busy trading periods.

Skills

Retail experience

Customer service

Communication skills

Attention to detail

Gift wrapping

Job description

Rich Glen Olive Estate in Bright, VIC is seeking a Sales & Experience Assistant to welcome customers, guide olive oil tastings, and craft beautiful gift experiences. You will learn the product range and share the story of our farm, from harvest to gift-ready products, while maintaining a warm, welcoming store presence.

This permanent Part-Time or Casual role requires weekend availability and a passion for exceptional customer experiences in a premium brand environment.