Sales Engineer

Bluebird Recruitment; Australia; Híbrido; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

Bluebird Recruitment in Australia is seeking a Sales Engineer to assess product applicability and propose solutions meeting customer needs. You will collaborate with the Sales team to drive support, generate pipeline, and support adoption from implementation to onboarding.

You will research, analyze, and present cost-benefit reports, provide technical training to clients, and deliver product demonstrations. Travel may be required and flexibility to work with customers globally will be an asset.

Qualificações

• Bachelor's degree in related field or equivalent business experience.
• 3+ years of relevant experience.
• Experience with a business process or management application.
• Experience with a CPQ tool.
• Experience with a CRM, such as Salesforce.

Responsabilidades

• Provides support to the Sales team with a high attention to detail.
• Researches, analyzes, and documents findings.
• Presents reports showing the cost-benefit of products/services.
• Provides technical training to clients and communicates feedback for product development.
• Represents both technical and functional aspects of the products/services and proposes benefits to customers.
• Delivers technical demonstrations and presentations with independent discretion.
• Executes proof of concepts to show value to prospects.
• Assesses customer needs and recommends value-optimizing solutions.
• Positions technology to business and technical stakeholders through consultative evaluation of product capabilities.
• Prepares and inputs into technical RFPs/RFQs.
• Acts as a key contact for cross-functional teams for product knowledge and training.

Conhecimentos

Project management

Sales experience

Customer engagement

Communication

Team collaboration

Formação académica

Bachelor's degree in related field

Ferramentas

CRM (Salesforce)

CPQ tool

Descrição da oferta de emprego

General Summary:

The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services all the way to implementation and onboarding.

Essential Duties & Responsibilities:

• Provides support to the Sales team(s), with a high attention to detail
• Researches, analyzes, and documents findings
• Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
• Provides technical training to clients and communicates customer feedback for future product developments
• Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers
• Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
• Executes proof of concepts with prospects at both a technical and business level to show value
• Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value
• Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments
• Prepares, researches, and provides input into technical RFPs/RFQs
• Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
• Pursues and maintains professional and technical knowledge through ongoing training and education
• May coach and review the work of other team members

Knowledge, Skills, and/or Abilities Required:

• Ability to manage projects and processes independently with limited supervision
• Advanced knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per partner requirement
• Proven sales track record of success
• Ability to identify opportunities and leverage internal and external resources appropriately
• Understanding of relevant products and services
• Excellent communication and interpersonal skills
• Team player with willingness to work both in a team environment as well as independently

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 3+ years of relevant experience
• Experience with a business process or management application
• Experience with a CPQ tool
• Experience with a CRM, such as Salesforce
• Preferred: Consultant experience
• Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 20-30% travel may be required
• May require occasional work outside of normal business hours (conferences, events, securing deals, etc.)