Sales Director- Insurance

Infosys Limited; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements (hybrid)

Health Insurance Discount

Access to Fitness and Gym Memberships

Salary packaging and novated leasing

Job summary

Infosys is seeking an Engagement Manager to lead and grow a substantial IT services business for a large insurance client in Sydney and Melbourne. You will manage an existing portfolio and acquire new business, collaborating with senior leaders to shape strategy and client delivery in a hybrid work environment.

This role requires strong sales and relationship management skills, experience with proposals, contracts, and governance, and the ability to work across global delivery teams to drive

Qualifications

• Sales/relationship management background with IT/CS degree.
• Experience with engineering, architecture, applications, infrastructure, data, cybersecurity, AI.

Responsibilities

• Build and manage client relationships and identify growth opportunities.
• Develop proposals and SoWs with procurement, legal, and service lines.
• Coordinate with internal teams to develop client solutions.
• Determine optimal commercial models and provide win-price analysis.
• Lead MSAs and contract negotiations to secure favorable terms.
• Monitor revenue, payments, and prevent revenue leakage in portfolio.
• Manage governance, risk, and delivery oversight for accounts.
• Set expectations and ensure high client satisfaction.

Skills

Relationship management

Negotiation

Proposal development

Leadership & communication

Global delivery experience

IT/Cybersecurity awareness

Commercial acumen

Education

Tertiary Qualification in IT/Computer Science

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Role Description

Infosys is seeking a Engagement Manager to lead and grow a substantial IT services business for a large, strategic client within the Insurance sector in Sydney, /Melbourne. The Engagement Manager will be part of an Account team and responsible for managing an existing portfolio of business as well as acquiring new business in the client landscape. The Engagement Manager will work together with their manager (Senior EM/Group EM) to build Account/portfolio plans & strategy and will be responsible for client management and all client interfaces within the assigned scope.

Location

Sydney, /Melbourne

Flexible working arrangements

hybrid, reviewed case‑by‑case basis

Roles and Responsibilities

• Client Relationships: Build strong relationships with the client stakeholders in the portfolio and identify & build new relationships in order to drive business growth. Position Infosys as a trusted, easy partner to do business with.
• Proposal Development, Negotiation & Closure- Responsible for preparation of Proposal and SoWs for the portfolio(s) through coordinating with different internal stakeholders such as Procurement, Legal and with multiple Service Lines and Infosys units working on the proposal.
• Engage the relevant internal Infosys teams and service lines team to developing solutions.
• Identify the optimal commercial model and perform quantitative analysis to arrive at the win-price to demonstrate business value to the client.
• Contracting & MSA – Work with client Procurement team on MSA/contracts to obtain best terms and outcomes for Infosys. Lead contract negotiations for new projects in one’s own portfolio.
• Account Operations - Follow up with the client to sign SOWs, to release undisputed payments. Minimize revenue leakage for services delivered and enhance client satisfaction. Responsible & accountable for various operational parameters in own portfolio including Revenue, Revenue at Risk and Accounts Receiveable.
• Risk Management & Governance: Handle risks and issues related to the accounts, including delivery oversight ensuring there is strong governance in place.
• Set and manage client expectations ensuring strong client satisfaction.

Required skills

• Demonstrated experience in a sales/relationship management/account management role along with Tertiary Qualification in IT / Computer Science / related discipline.
• Experience and understanding of engineering, architecture, applications, infrastructure, data, cybersecurity etc ,AI and related technologies
• Sales experience with Health Insurance Payor and Provider (life / general insurance / APRA regulated FS experience) preferred
• Managed, protected, and expanded strategic partnerships generating annual revenue of AUD 70–100 million.
• Track record of interacting and building relationships with Head-off, Executive and CXO level client contacts and working in a Global Delivery Model.
• Ability to work closely with partner organizations and position industry insights as they pertain to client needs & requirements.
• Deeply understand their client’s business challenges and provide thought leadership in addressing these issues.
• Hands‑on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills
• Commercially savvy/understands contracts, MSAs, Multiple pricing models.

Benefits

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case‑by‑case basis)
• Health Insurance Discount and Well‑being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Recruitment and selection process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for an adjustment.

Please note to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third‑party vendors. In the absence of a signed agreement, any submission will be deemed as non‑binding, and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.