Sales Development Representative - Retail

Tanda; Brisbane; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped commission

Career progression

Mentoring and training

Real customer experience

Retail industry focus

Team culture

Job summary

Tanda is a fast-growing tech company headquartered in Brisbane, delivering a comprehensive workforce management platform to thousands of Australian businesses. This on-site SDR role focuses on retail accounts, teaching you to turn retail insight into software sales with strong coaching and mentorship.

You’ll receive extensive training, clear career progression and an uncapped commission structure, with a Monday to Friday schedule in our Brisbane office.

Qualifications

• Retail or customer-facing experience is preferred.
• Strong communication and relationship-building skills.
• Willingness to learn sales processes for tech products.
• Able to work in a fast-paced retail-to-tech environment.

Responsibilities

• Dial and email prospective retail businesses to start conversations.
• Build meaningful relationships with business owners and decision-makers.
• Research client operations to understand needs and challenges.
• Progress opportunities through the sales process toward an AE meeting.
• Source new retail prospects and grow your pipeline.

Skills

Retail experience

Communication

Relationship-building

Prospecting

Job description

The Role

Love retail, but ready for a change?

If you've spent years working in retail, you already have a skill set that is incredibly valuable in sales.

You know how to talk to people, build relationships, understand customers, solve problems, handle pressure and keep things moving when the store is busy.

Now you can take those skills and turn them into a long term career in tech.

As an SDR at Tanda, you'll work with businesses in the industries we support, with a particular focus on retail. You'll speak with business owners, operators and managers every day, using your understanding of the industry to start conversations, build relationships and create new opportunities.

You don't need years of sales experience. We'll teach you the sales part.

What you can't easily teach is the ability to connect with people, understand their needs, think on your feet and know how a busy business actually operates.

If you've worked in retail, you already have a head start.

You'll be based in our Brisbane office and report to our Head of Sales, Bryce Davies.

At Tanda, you'll get extensive training, professional development, clear career progression and a generous, uncapped commission structure.

And yes, this is a Monday to Friday role.

Core Responsibilities

• Speak with prospective retail businesses via phone and email.

• Build meaningful relationships with business owners, operators and decision makers.

• Research retail businesses and understand their operations, challenges and needs.

• Use your industry knowledge to have genuine conversations with prospective customers.

• Progress prospective clients through the sales process towards a meeting with an Account Executive.

• Source new retail businesses and build your own pipeline.

• Learn the skills needed to build a successful career in software sales.

About You

You might be a retail assistant, store manager, assistant manager, department manager, team leader, customer service representative or someone who has spent years working in a busy retail environment.

Or maybe you've simply reached the point where you're ready for your next chapter.

We're looking for people who:

• Have experience in retail, customer service, sales or another people focused industry.

• Are confident talking to people and building relationships.

• Have a strong work ethic and aren't afraid to pick up the phone.

• Take initiative and enjoy creating new opportunities.

• Are organised, motivated and driven to achieve results.

• Are curious and open to learning something new.

• Want to build a genuine long term career in tech and sales.

Your retail experience is valuable here. You already know how to understand customers, build relationships, handle difficult situations, solve problems and stay calm when things get busy.

Now we'll teach you how to turn those skills into sales.

Great Training Program & Opportunities to Learn

We make sure our sales team has the tools, training and support to succeed.

We're not a boiler room and we don't churn and burn leads. You'll receive structured training, ongoing coaching and mentorship to help you develop the skills to build a successful career in software sales.

You’ll be given real responsibility, real customers and plenty of opportunity to learn.

Career Progression & Growth at Tanda

This isn't just a job to help you move on from the shop floor.

It's a career path.

Tanda offers a clear progression pathway for people starting in sales. Previous SDRs have progressed into roles including Account Executives, Partnership Managers and Account Managers, as well as leadership positions across our Brisbane and international offices.

If you're ready to take the next step and turn your retail experience into a career in tech, there's plenty of room to grow.

The Company

Tanda is an established, fast growing tech company. Our mission is to eliminate employment friction so businesses can employ with confidence.

We do this by building Australia's leading all in one workforce management platform, including rostering, time and attendance, staffing optimisation, employee engagement, payroll and labour compliance.

We work with thousands of Australian businesses from our Brisbane headquarters, as well as globally through our offices in Chicago and London.

This is an on site position located at our Brisbane headquarters.

Further Benefits

• Monday to Friday. A predictable working week with your evenings and weekends free.

• Uncapped commission. Your earning potential isn't capped.

• Real career progression. Build a career in tech and sales.

• Mentoring and training. We’ll give you the tools and support to succeed.

• Real customer experience. You’ll be speaking with customers from day one.

• Retail industry focus. Use the industry knowledge you’ve already built.

• A team that works hard and has a bit of fun along the way.

Ready for your next chapter?

You don’t have to leave your retail experience behind.

Take the skills you’ve built in retail and turn them into a career in tech.

Monday to Friday. Uncapped commission. Real career progression.

Your next career move could start here.