APAC Smartphone Sales & Service Specialist

Cresta; Geelong; On-site; AUD 50,000 - 65,000; Full time

Job summary

Happytel is seeking a Smartphone Specialist/Sales Assistant to join our Geelong team. This role focuses on delivering exceptional customer service, demonstrating products, and helping customers maximize device features in a fast-paced retail environment.

You’ll assist with basic smartphone repairs, support the store manager in daily operations, and handle orders both in person and by phone while maintaining attractive visual merchandising and store presentation.

Qualifications

• A passion for customer service and sales achievement.

Responsibilities

• Provide excellent customer service
• Demonstrate products and show customers how to maximize their features
• Provide basic smartphone repair service
• Assist the Manager in the day to day operations of the store
• Process orders in person and over the phone
• Maintain good visual merchandising and store presentation

Skills

Customer service & sales

Job description

Happytel is seeking a Smartphone Specialist/Sales Assistant to join our Geelong team. This role focuses on delivering exceptional customer service, demonstrating products, and helping customers maximize device features in a fast-paced retail environment.

You’ll assist with basic smartphone repairs, support the store manager in daily operations, and handle orders both in person and by phone while maintaining attractive visual merchandising and store presentation.