Sales Development Representative

Wolters Kluwer; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Wolters Kluwer Australia in Sydney is seeking a driven Sales Development Representative to generate revenue by closing account sales and managing high-profile clients. You will work with multiple departments to identify and convert qualified opportunities on CCH iKnowConnect, an AI-enabled research platform for tax and legal professionals.

The role emphasizes client engagement, data analysis of market trends, and effective communication.

Qualifications

• 4+ years’ experience in sales or equivalent.
• Solid understanding of business, financials, products/services and the market.
• Excellent written and oral communication and presentation skills.
• Ability to plan own territory/account approach and manage own resources.
• Client engagement: interact with clients and understand their needs.
• Sales techniques: knowledge of effective sales strategies.
• CRM proficiency: experience with customer relationship management software.
• Data analysis: ability to interpret market data and sales metrics.
• Negotiation: basic skills in negotiating terms with clients.
• Project organization: ability to manage sales projects and campaigns.
• Feedback management: skills in collecting and acting on client feedback.
• Continuous learning: commitment to ongoing sales and product training.

Responsibilities

• Generate new sales prospects.
• Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship.
• Communicate with customers with regards to any account problems and discusses customer concerns and suggestions.
• Focus efforts on product feedback, enhancement, upgrades, and development.
• Report suggestions to and develop solutions with sales, order processing, and customer success and support team.
• Compile data on marketing trends, competitive products and pricing and reports to management.
• Travel to and attend conferences, events and customer meetings as required.

Skills

Sales experience

Client engagement

Communication skills

Data analysis

Negotiation

Project organization

Feedback management

Continuous learning

Territory planning

Tools

CRM software

Job description

We’re looking for a driven Sales Development Representativeto join theWolters Kluwerteam. You are responsible for generating revenue by closing account sales and managing high-profile clients. You’ll work closely with different departments to identify and convert qualified opportunities, you will work on CCH iKnowConnect , a next-generation, AI-enabled research platform that helps tax and legal professionals access trusted content and deliver accurate advice faster.

Responsibilities:

• Generate new sales prospects

• Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship

• Communicate with customers with regards to any account problems and discusses customer concerns and suggestions

• Focus efforts on product feedback, enhancement, upgrades, and development

• Report suggestions to and develop solutions with sales, order processing, and customer success and support team

• Compile data on marketing trends, competitive products and pricing and reports to management

• Travel to and attend conferences, events and customer meetings as required

About You

• 4+ years’ experience in sales or other equivalent experience

• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

• Excellent communication (both written & oral) and presentation skills

• Ability to plan own territory/account approach and manage own resources;

• Client Engagement: Ability to interact with clients and understand their needs.

• Sales Techniques: Knowledge of effective sales strategies and techniques.

• CRM Proficiency: Experience with customer relationship management software.

• Data Analysis: Skills in interpreting market data and sales metrics.

• Negotiation: Basic skills in negotiating terms with clients.

• Project Organization: Ability to manage sales projects and campaigns.

• Feedback Management: Skills in collecting and acting on client feedback.

• Continuous Learning: Commitment to ongoing sales and product training.

Our Values

Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.

We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.

Culture and Benefits

We care for our people and a part of that we offer:

• Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)

• Learning and Development opportunities

• Access to health and wellness programs

• Parental leave benefits that exceed legislative requirements

• The opportunity to work within a global organization with experienced leaders

_ You can learn more about what we do by visiting our: _

_ Website : _ Wolters Kluwer Australia | Wolters Kluwer

_ Meet the People: _ How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.