Sales Development Representative

Rex Software; City of Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellness benefits

Annual learning budget

Hybrid working environment

Snacks and open fridge

Birthday and volunteering days

Work with emerging AI technology

Job summary

Rex Software is seeking a Sales Development Representative for AI Product Activation to join our Revenue team. You’ll be at the front line, prospecting, qualifying opportunities and booking meetings, while helping customers activate Rex AI to drive value.

You’ll engage with prospective and existing customers, explain how Rex’s AI features solve real-world problems and guide non-technical users to adopt AI capabilities across Rex CRM, Rex Reach, Rex Sites and Rex Property Management.

Qualifications

• Experience in SaaS sales, business development or customer onboarding.
• Exposure to real estate, property management or PropTech is a plus.
• Commercial mindset with curiosity about technology and AI.

Responsibilities

• Identify and generate new sales opportunities via calls, emails and social outreach.
• Qualify prospects by goals, challenges and budget.
• Schedule meetings and product demos for the sales team.
• Guide customers on activating Rex AI features and adoption.
• Run calls and follow-ups to enable non-technical users.
• Share prompts and use cases to demonstrate immediate value.
• Track activation across accounts and maintain CRM accurately.
• Collaborate with Sales and Marketing on outreach strategies.
• Meet or exceed KPIs for lead generation and pipeline contribution.

Skills

Strong communication

Phone manner

Rapport building

Critical thinking

Problem solving

Written communication

Curiosity about AI

Adaptability

Tools

CRM system

Job description

Sales Development Representative – AI Product Activation

Join Rex Software where innovation, AI and real estate come together

At Rex Software Group, we build purpose-built technology that helps real estate and property professionals work smarter, grow their businesses and get more from their data.

Across Rex Software, Rex Labs UK, Cirrus8 and RealTrust, our products support thousands of customers across Australia, New Zealand and the UK – spanning CRM, property management, digital advertising, websites and an expanding suite of AI-powered tools.

AI is becoming an increasingly important part of how our customers work, and we're investing heavily in both our products and how we help customers adopt them. That's where this role comes in.

About the role

We're looking for a Sales Development Representative – AI Product Activation to join our Revenue team.

This is an SDR role with a difference.

You’ll still be at the front line of our growth – prospecting, qualifying opportunities and booking meetings for our sales team – but you’ll also play a key role in helping our customers activate and adopt Rex AI.

You’ll connect with both prospective and existing customers, helping them understand how Rex’s products can solve real-world problems and showing them how our AI capabilities can make their day-to-day work easier and more effective.

You’ll work across our broader product portfolio, including Rex CRM, Rex Reach, Rex Sites, Rex Property Management and Rex AI, with particular focus on helping customers get value from AI Assist, AI Prospecting, AI Nurture and AI Manage.

It’s a great opportunity for someone who enjoys sales and building relationships, but is equally curious about technology, AI and how customers actually use products.

What you’ll do

Sales development

• Proactively identify and generate new sales opportunities through calls, emails, social media, networking and targeted outreach
• Build a strong understanding of the Rex Software Group product portfolio and the problems our products solve
• Qualify prospects by understanding their goals, challenges, priorities and budget
• Clearly communicate the value of Rex’s products and tailor conversations to each prospect
• Schedule meetings and product demos for the wider sales team
• Conduct timely follow-ups, answer questions and help overcome initial objections
• Keep your CRM pipeline accurate, organised and up to date
• Partner with Sales and Marketing to refine outreach strategies, messaging and campaigns
• Meet and exceed KPIs for lead generation, meetings booked and pipeline contribution

AI product activation & adoption

• Help new and existing customers activate and start using Rex AI features
• Proactively connect with customers who have access to AI capabilities but aren't yet getting the most from them
• Run calls, walkthroughs and follow-ups that make AI practical and approachable for non-technical users
• Share relevant prompts, use cases and examples that help customers see immediate value from Rex AI
• Track AI activation and adoption across accounts and identify opportunities for further engagement
• Support Rex AI product launches and adoption campaigns through targeted customer outreach
• Share customer feedback, common objections and usage insights with our Product and Customer Success teams
• Stay across our evolving AI capabilities so you can confidently explain what's new and how customers can use it
• Help the broader Sales and Customer teams stay informed about Rex AI capabilities, use cases and positioning

What we’re looking for

You don’t need to be an AI expert. We’re looking for someone who is commercially minded, confident with customers and genuinely curious about technology and AI.

You’ll bring:

• Strong communication and active listening skills
• A confident and engaging phone manner
• The ability to build rapport with both prospective and existing customers
• Critical thinking and problem-solving skills
• Confidence presenting or walking customers through products and features
• Strong written communication skills
• A proactive, can-do attitude and willingness to learn
• Curiosity about AI and how it can be used to solve real business problems
• Comfort working in a fast-moving environment where products and priorities continue to evolve

Experience in SaaS sales, business development, customer onboarding or product activation would be highly regarded, as would exposure to real estate, property management or PropTech – but we’re equally interested in people with the right mindset and potential.

Why you’ll love working with us

At Rex, we’re committed to creating an environment where people can do their best work, keep learning and have fun doing it.

• Health and wellness benefits
• Annual learning budget
• Flexible working, with a hybrid environment
• Snacks and an open fridge
• An active presence in the local design and tech community
• A collaborative team passionate about innovation and quality
• Modern equipment and workplace setup
• A day off on your birthday
• A day off for volunteering
• The opportunity to work closely with emerging AI technology and help shape how it adopted by customers

If you’re excited by sales, technology and the opportunity to help businesses get real value from AI, we’d love to hear from you.