Sales & Customer Service Representative | Paid Training | Immediate Start

Pinnacle Sales Group PTY LTD; Sydney; On-site; AUD 73,000 - 90,000; Full time

Job summary

Pinnacle Sales Group PTY LTD in Sydney is hiring a Sales & Customer Service Representative. You’ll start with training at our Surry Hills office and then work across Sydney locations with your team.

You’ll meet new people, build rapport and explain the impact of campaigns for not-for-profit partners. Strong earning potential and clear progression are tied to performance and coaching. This is a full-time role with Mon–Fri hours and a dynamic team environment.

Qualifications

• Naturally enjoy meeting new people and starting conversations
• Have experience in sales, hospitality, retail, customer service, sport or another people-focused environment
• Are competitive, team-oriented and motivated by clear goals and strong earning potential
• Respond well to coaching, take feedback on board and remain composed under pressure
• Take punctuality, presentation and reliability seriously
• Are available full-time Monday–Friday, hold suitable Australian working rights and can commute to Surry Hills

Responsibilities

• Begin each day at our Surry Hills office with training, preparation and clear goals
• Head into different Sydney communities alongside your team
• Meet new people and represent established Australian not-for-profit organisations
• Learn how to capture attention, build trust and communicate the impact of each campaign
• Inspire suitable customers to become ongoing supporters
• Work toward clear performance targets and use daily coaching to continually improve

Job description

Good with people? Turn that ability into a career that rewards you.

If you’re naturally confident, enjoy meeting new people and know how to make someone feel comfortable, you already have a valuable foundation.

You might currently work in hospitality, retail, customer service, sport or another people-focused environment. You’ve learned how to read different personalities, remain composed under pressure and create positive experiences.

At Pinnacle, you can turn those strengths into professional sales skills, stronger earning potential and genuine career progression.

We’re a growing Sydney sales and marketing company operating across two face-to-face sales divisions, representing established Australian not-for-profit organisations through customer acquisition and community fundraising campaigns.

As a Sales & Customer Service Representative, your day begins with training and preparation at our Surry Hills office before heading into different Sydney locations with your team.

You’ll meet new people, build genuine rapport and communicate the work and impact of our not-for-profit partners, helping inspire suitable customers to become ongoing supporters.

It’s an active, social and performance-focused sales role with clear goals, daily coaching and immediate feedback on your development.

What you’ll receive

• $73K–$90K base salary, depending on experience and progression

• Uncapped weekly commissions and performance bonuses

• $110K–$150K OTE for consistent performers

• Fully paid training from your first day

• Daily coaching and practical communication development

• Full-time Monday–Friday hours

• Shorter Fridays and no weekend work required

• An energetic, social and ambitious team environment

• Regular recognition, team activities and travel opportunities

• Career progression based on performance, consistency and leadership

What the role looks like

• Begin each day at our Surry Hills office with training, preparation and clear goals

• Head into different Sydney communities alongside your team

• Meet new people and represent established Australian not-for-profit organisations

• Learn how to capture attention, build trust and communicate the impact of each campaign

• Inspire suitable customers to become ongoing supporters

• Work toward clear performance targets and use daily coaching to continually improve

Who we’re looking for

You could be a strong fit if you:

• Naturally enjoy meeting new people and starting conversations

• Have experience in sales, hospitality, retail, customer service, sport or another people-focused environment

• Are competitive, team-oriented and motivated by clear goals and strong earning potential

• Respond well to coaching, take feedback on board and remain composed under pressure

• Take punctuality, presentation and reliability seriously

• Are available full-time Monday–Friday, hold suitable Australian working rights and can commute to Surry Hills

You don’t need years of sales experience or a perfect CV. What matters is whether you can communicate, remain reliable, respond to coaching and consistently improve.

Everyone begins by mastering the frontline role. From there, progression is earned. Strong performers can develop others, support team training and move into future leadership positions across our growing sales divisions.

We’re not looking for someone who simply wants another job. We’re looking for people ready to be challenged, develop valuable commercial skills and prove what they’re capable of.