Sales Consultant - BYD Castle Hill

Harmony Auto; Sydney; On-site; AUD 55,000 - 85,000; Full time

Job summary

Harmony Auto, featuring BYD Castle Hill, is seeking an energetic Sales Consultant to educate customers about our electric vehicle range and guide them through the purchase journey. The role focuses on delivering exceptional service, demonstrating vehicle features, and building lasting relationships on the showroom floor.

You will stay current with EV trends, collaborate with finance and service teams, and contribute to meeting sales targets in a fast-paced environment within a flagship showroom.

Qualifications

• Previous experience in premium or luxury retail is advantageous.
• Strong communication and interpersonal skills are essential.
• Willingness to learn about EV technology and products.

Responsibilities

• Engage showroom customers with in-depth information and demonstrations of EVs.
• Nurture relationships with new and returning customers and follow up on leads to drive sales.
• Assess customer needs and budget to recommend suitable vehicles and features.
• Stay updated on new models and industry trends to enhance discussions.
• Guide customers through the sales process from inquiry to purchase, including test drives.

Skills

Car sales

Customer service

Communication

Product knowledge

Tools

CRM system

Job description

BYD Castle Hill , proudly a part of Harmony Auto, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognized as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.

With a commitment to sustainability and innovative technology, we aim to reshape the automotive landscape through high-performance electric vehicles. Our state-of-the-art showroom is part of a dynamic network, dedicated to providing exceptional service and pioneering solutions in the automotive industry.

We are seeking an energetic and motivated Sales Consultant to join our dynamic team at BYD Castle Hill. This role requires a passion for automotive technology, especially electric vehicles, and a drive to provide outstanding customer service. As a Sales Consultant, you will be instrumental in educating and guiding customers through their purchase journey, ensuring a seamless and enjoyable experience.

Job Responsibilities:

• Engage with customers on the showroom floor, providing in-depth information and demonstrations of our electric vehicle range.
• Build and maintain strong relationships with new and returning customers, following up on leads to drive sales.
• Understand customers’ needs and budget to recommend suitable vehicles, highlighting key features and benefits.
• Stay updated on new models and industry trends to enrich customer interactions.
• Guide customers through the sales process from inquiry to purchase, including test drives and CRM documentation.
• Deliver exceptional service before, during, and after the sale, addressing inquiries and ensuring satisfaction.
• Meet individual and team sales targets, actively participating in sales meetings and training sessions.
• Assist with marketing activities, promotions, and product launches.
• Coordinate vehicle delivery, providing a detailed orientation on operation and maintenance.
• Keep the showroom organized, collaborate with finance and service departments, and share customer insights with the team.
• Contribute to achieving team goals, demonstrating a strong work ethic and customer-focused approach.
• Other ad hoc tasks related to sales.

About You:

• Current Driver's License and a good driving record
• Proven experience in car sales is ideal, but if you have the passion and willingness to learn, we will support you in becoming an expert in your field.
• Strong communication and interpersonal skills.
• Enthusiastic about technology and sustainable solutions.
• Ability to work flexible hours, including weekends. We operate on a 5-day work week.

Join the Revolution: Be Part of the Future of EV in Australia!

Are you ready to take your career to the next level with one of the most exciting and innovative electric vehicle (EV) brands entering the Australian market? We're looking for dynamic, passionate individuals to join our team.

About Us:

We are redefining luxury, innovation, and sustainability in the automotive industry. Our flagship store, is a state-of-the-art facility designed to provide a unique customer experience, showcasing cutting-edge technology and a premium product lineup. As a key player in the global EV movement, this opportunity offers incredible career growth and development in a forward-thinking environment.

Why Join Us?

• Be part of a brand-new journey in Australia with an EV brand that’s leading the future of sustainable luxury.
• Work in a state-of-the-art flagship store with world-class technology and design.
• Enjoy a collaborative, innovative, and high-energy workplace.
• Competitive salary package and benefits.
• Opportunities for career advancement and professional development, more dealerships are going to open very soon.

What We’re Looking For:

• A passion for electric vehicles and sustainable technology.
• Excellent customer service, communication, and organizational skills.
• Experience in a premium or luxury retail, service, or clerical environment (automotive experience is a plus).
• A proactive and positive attitude, ready to be part of a growing brand.
• The ability to thrive in a fast-paced, dynamic team.